All download hits coming from same Visitor IP: 10.2.23.0
@cjackson wrote: Is this a bug? Or are we getting hit by a bot? Or is it possible that the system is not pulling the correct Visitor IP and is defaulting to this generic one? Posts: 1 Participants: 1...
View ArticleWhy "Invalid idSite: '0'" is PHP error?
@Strider wrote: I periodically check site logs and see about ~400 errors per month like this: “Error in Matomo (tracker): Invalid idSite: ‘0’”. I investigated the problem. It is somehow connected with...
View ArticleCampaigns not respecting filters
@bcumberledge wrote: In Campaigns, I have a filter to exclude IPs, User IDs, etc. but Campaigns data still shows data with those IPs and User IDs. The filter works fine in Activity Log, etc. Posts: 1...
View ArticleIncorrect Visitor Statistics after upgrade to 3.8.1
@captoula wrote: Hi, I have a a strange problem. After upgrading from 3.6.0 to 3.8.1, statistics of visitors and unique visitors per hour or day are shown lower that real amount, I have invalidated...
View ArticleFresh install - no visitor tracking
@scheinercc wrote: Hi there, I installed matambo 3.8.1 yesterday and visited the two pages, but nothing has been tracked yet. I checked the browser console, switched off all my AdBlockers (uBlock,...
View ArticleWarning : Undefined index: type - Matomo 3.8.1
@atif.ali wrote: Hello , I am getting this warning on my on premises installation of Matomo . WARNING: /usr/share/nginx/html/piwik/core/Db/Settings.php(40): Notice - Undefined index: type - Matomo...
View ArticleSome visit & actions not tracked
@fatica wrote: Hi, We see information in our Web server access log, but it does not show up in analytics. For example, we see this action in the log analytics.XXXXXXXXX.com:443 72.19.XXX.XXX - -...
View ArticleIgnore Errors with Log Importer
@avitomo wrote: I am using the Python log importer to import a raw nginx log. This throws up errors when there is a problem importing a line or lines from the log file into Matomo into MySQL. It...
View ArticleMatomo API to fetch results for idSite=all in csv, xls or tsv format not...
@kavana_t wrote: Hello, When we try to fetch visits data using Matomo API with idSite=all in csv or xls format it is not working for normal users even with admin access. Whereas it works fine for...
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Reports - Date range not changing?
@faithstream wrote: Hi I’ve been having an issue ever since I setup Piwik/Matomo, where the reports will only display information from the last 7 days. I intend to setup a monthly report which will...
View ArticleI cant understand GeoIP 2 database
@darren_baker wrote: hi all im very new to all this php sql but i did get matomo all worthing with the GeoIP 2 database installed and im base in wothing and it was working good!!! it was tracking...
View ArticleFresh install - no user tracking - no errors found
@davidherron wrote: I have freshly installed Matomo 3.8.1 on my VPS that is hosted by Dreamhost. It is using PHP 7.2.11 with Apache. I have set it up with one of my sites, but no tracking is showing...
View ArticleDeploy sign missing for users
@Etienne_de_Boissezon wrote: One of my user (admin) tell me that if he goes to the downloads sections...
View ArticleIssues with email reporting
@bruna_l wrote: Good afternoon ! I’m having trouble sending weekly reports to email. I have already checked that all emails are registered correctly, as well as make sure about the sending...
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Tag Manager Blank Screen
@mattfraser wrote: Hello, I have enabled Matomo Tag Manager yet when I click on Manage Containers in the dashboard all I get is a blank screen. matomo-tag-manager-blank-screen.jpg1920×975 84.3 KB Have...
View ArticleMatomo not tracking/collecting referer?
@theanatoki wrote: Hi all For some odd reason Matomo does not appear to be collecting the referer URL. Using WordPress with WP-PiWiK plugin and the following JS: <!-- Matomo --> <script...
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Matomo problem sometimes
@mhbitarafan wrote: what’s the problem ? sometimes with errors. like this image : piw.jpg1334×631 249 KB please check . thanks Posts: 2 Participants: 2 Read full topic
View ArticleRemoved super user account - how to re-add a new one?
@zopyx wrote: Somehow I managed to remove the default super user account (Matomo 3.8.1). I have left only one admin user account for a particular website. How can I recreate a new super user account?...
View ArticleMatomo 3.8.0 doesn't see 3.8.1 update
@taoeffect wrote: Hi, our Matomo 3.8.0 installation isn’t showing the 3.8.1 update, and when I click “Check for Updates” it says “YOU ARE USING THE LATEST VERSION OF MATOMO!”. What’s going on? Posts:...
View ArticleHow to enable shell_exec
@Ayjaycee wrote: As per a few other posts I found, I’ve got the System Check message, in Other functions shell_exec You need to enable this built-in function. But none of the other forum posts have...
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