Piwik Version error during upgrade
@Shravan wrote: Hi, I am trying to upgrade Piwik from 2.16.2 to 3.13.2 I have addressed all the pre-requisites and also any actions during upgrade. I also get a Upgrade succsessful messge and upon...
View ArticleMariaDB | Slow Query | High CPU Load
@tpimpao wrote: Hi there, I have struggled with a problem that occurs at the peak of the day’s highest load, causing a high CPU load on the database server. My database server: Architecture: x86_64...
View ArticleBrowser Do-not-track kills active Opt-out ability
@fritz1 wrote: These are our settings “do-not-track” is NOT enabled within configuration of the Matomo Tag Manager The Opt-out-iframe from the general settings in privacy > opt-out is displayed on...
View ArticleErrors around custom fields max allowed index leaf page size
@cmap wrote: This did work on sles 12 sp3 but on service pack upgrade to sp4 I get these errors - [Warning] InnoDB: Cannot add field custom_var_k4 in table piwikdb.piwik_log_visit because after adding...
View ArticleDo you have a solution to error "Server sent charset unknown to the client."?
@Sthopd wrote: Hello, After 2 years of absence, because the Matomo website was crippled on my webserver, I gave it a new try. Today I installed Matomo version 3.13.2 and hoped for the best. But alas:...
View ArticleError message activating GA import
@mikelittle wrote: After activating the OAth keys in Google Analytics import, I received the following message; WARNING:...
View ArticleMarketingCampaignsReporting (v3.1.1)
@AgentEccks wrote: I just installed the MarketingCampaignsReporting (v3.1.1) plugin via the Admin Control Panel. Upon completion, I was prompted to update the Database, which I did, but now I have...
View ArticleSegmenting by custom dimension in 3.13.X
@harri wrote: Hi, we updated to Matomo 3.13.X recently and noticed that the custom dimensions feature is working differently compared to 3.12.0. We have 1 action scoped custom dimension and we are...
View ArticleAPI - Custom Dimensions with Multiples Sites
@Jerome_Marinthe wrote: Hello, I have an issue when I use the Matomo API to retrieve Data. It seems that I’m not able to get data when I specify a custom dimension and multiple sites at the same time....
View ArticleClik here to view.
Unable to Generate:theme Matomo 13.2
@PeterM wrote: I try to create a new theme in Matomo 13.2. I follow the instructions on Themes: Develop - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3 After the command ./console...
View ArticleHow do use API to get Multi sites status
@plegault wrote: I’m trying to use matomo API to get all site information. I can get 1 site...
View ArticleAPI Module UsersManager ----> how to get user last login date and time
@ewuramaminka wrote: Hi Team, How do i get last login of all users for matomo through API ? I have explored the whole usermanagers module but non of the methods returned a last login of users. Can...
View ArticlePiwik 2.16 to Matomo Latest Version
@Nelson wrote: Hello, Situation: I have an installation of Piwik 2.16 which is running on “statistics.mydomain.com”. I cannot disturb it, as I do not want any information lost for the customers. It...
View ArticleClik here to view.
Get an 500 if loading some ressources with version 3.13.x
@Clemens wrote: Hello We get an 500 error, if matomo want load individual images, For example analytics/plugins/Morpheus/images/smileyprog_1.png no problem and...
View ArticleMysqli prepare error: Access denied -- for goals plugin only
@j12t wrote: Matomo seems to work fine. Except that the widget titled “Visits Over Time” shows no data, but instead a red box with “Mysqli prepare error: Access denied for user...
View ArticleClik here to view.
WooCommerceAnalytics - tracking untracked users
@lippoliv wrote: We are facing problems with WooCommerceAnalytics: It tracks users and bots, which are by default ignored in Matomo. Here two examples: _2020-02-23 16_51_05-Window.png1645×395 32.4 KB...
View Articlecore/Common.php(297): Notice - unserialize(): Error at offset 0 of 1469 bytes...
@OlegMalii wrote: Hello Matomo team, Could you please help me, I’ve faced an issue after update from 2.16.x to 3.13.2, when run cron archive process, I get this error Notice - unserialize(): Error at...
View ArticleShell_exec() warning
@JianChao_Yuan wrote: I got this warning, How can I deal with it? WARNING [2020-02-22 01:13:31] 2455 /var/www/html/matomo/core/CliMulti/Process.php(264): Warning - shell_exec(): Unable to execute 'ps...
View ArticleTracking across site and spa's on subdomains
@tommyka wrote: We use matomo on our external site and want to set it up with our apps that run on subdomains of our main site. Our external/main site is running webflow, and is tracking fine with...
View ArticleClik here to view.
Page visit recorded seperatly for Matomo default tacking code and Tag Manager...
@Subasri_K wrote: Hi, I have embedded the matomo tracking code(at the end of head part) and matomo tag manager code(after opening tag) in the same page(index.html). The visits and events are captured...
View Article