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Import log analytics - No datas shown

@toto wrote: Some days ago, no problem to import datas and see it. But now when i do import, it seems to be good, but no datas to see. I found in the forum a similar problem : Problem with Log...

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How to integrate Form in react native mobile

@avtar.testing wrote: This is to inform you that we are create a mobile app in React native and backend (Admin) in ReactJs, so we want to integrate Tracking Forms in React Native mobile app but due to...

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Update issues lately

@mindctrl wrote: The last few updates caused fatal errors on my site. The upgrade doesn’t complete. Each time it’s been related to autoloader errors. I’ve had to manually update by download the zip...

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Remember me not working since update

@pauldeath wrote: Since updating to Matomo version: 3.13.3 my login is not being remembered. Every time I visit my matomo installation I have to log in again. I made sure that the tck box for...

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Matomo two unique visitor recorded for a single user for visit and events...

@Praz_Solver wrote: I am using Matomo tracking code and Tag manager in a same web page (.html file), I get the visitor log of single user as two unique visitor entries like - page Visit and Events,...

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Error SQLSTATE[HY000][2054] The server requested authentification method...

@Lionel_Vieira wrote: Hello, I have this error in the step 3 to the connection to the mysql Database: Error SQLSTATE[HY000][2054] The server requested authentification method unknown to the client....

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Error in the visitors log for certain sites

@Mono418 wrote: Hello, When I want to display the visitors log to certain sites, I have the following error: Oops … There was a problem processing the request. Maybe the server had a temporary...

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Disable custom ranges in "compare to" feature

@hjmuellner wrote: We have disabled the “date range” option in the period selection in Matomo via config. With the new “compare to” feature is it possible to enter a custom range. Entering a range...

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Configuring Master & Slave Database for Matomo - setting up readonly/slave db...

@LuciferE wrote: Hello, We setup our database with master/slave configuration with the definition below in config.ini.php. [database] … [database_reader] … The configuration with database_reader which...

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Seeking help to understand Tracker configuration for imports using...

@kwisarts wrote: I’m trying to understand how the tracking_requests_require_authentication_when_custom_timestamp_newer_than configuration option plays into log-analytics’ import_logs.py. E.g....

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Not updating to goal

@buidiena3 wrote: Hi, I created this morning a simple goal to see how long the goal report takes to update. I successfully triggered the goal at 8.40 p.m. and 8 hours later nothing is updated in the...

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Exit pages in custom reports

@nternstedt wrote: Hi, I have created a custom reports for outlinks for every page on my webpage, for example I can see which outlinks the user have clicked on the home page. The dimensions I have...

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"visits are ignored by Piwik" but they are NOT ignored

@lignum wrote: “visits are ignored by Piwik” but they are NOT ignored why? this happened today first time in my life i use piwik for about 10 years Posts: 2 Participants: 2 Read full topic

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Queued Tracking with Redis, using multiple Matomo nodes

@tassoman wrote: Hello there, our system have two equal balanced Matomo nodes writing on same external mysql DBMS. Should I configure Redis Queued Tracking like this? Do I need a third shared...

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Undefined property warning

@velraja wrote: I am getting below the warning message in matomo admin portal. Can anyone help me how to this issue? WARNING:...

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Session Inactivity Timeout

@chiappa wrote: I have to login again to Matomo after not having used it for a certain amount of time. How can I extend the time set for the session inactivity timeout? Thank you. David. Posts: 1...

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Unable to see list of all users in custom email reports

@CUBEServiceDesk wrote: Hi, We currently have an internal site that we are trying to track exact movements of every user individually, due to the site having restricted data in it, and we need to make...

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API - Custom Dimensions with Multiples Sites

@Jerome_Marinthe wrote: Hello, I have an issue when I use the Matomo API to retrieve Data. It seems that I’m not able to get data when I specify a custom dimension and multiple sites at the same time....

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Visits are not ignored correctly

@canajun2eh wrote: I have noticed this problem as well, but only when I use Firefox. I use a Windows 7 system, and have all the latest versions of Firefox, Safari, Chrome, Internet Explorer, and Opera...

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Scheduled Reports Not Sending - Windows Server(3.13.3)

@Becky_Chen wrote: I’m using Matomo 3.13.3 on Windows Server 2016,and configure SMTP server I’ve created various reports, and they send manually without any issue. However, the scheduled sending is...

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