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Import Google Analytics on Matomo Cloud

@psomers27 wrote: I’m following these instructions ([Video] Importing Google Analytics data into Matomo User Guide - Analytics Platform - Matomo) for my cloud account but am stuck in step 2 where it...

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Automatic update for shared dashboard

@PatrickH wrote: Hi there. As the main admin, I share a dashboard with many other users. If I now make changes on the dashboard, they are not automatically pushed to everyone. The changes are not...

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Wrong Permission Error Thrown

@L_Jimmy wrote: Matomo throws a error for writing permission of the plugin directory. This showed up when I tried to install a plugin without the permission. I made the modification immediately, and I...

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Frequent 400 errors after upgrading to 3.13.3

@tdeater wrote: After updating to 3.13.3 we are seeing many 400 errors in the browser console. On the Matomo server, we see this error repeatedly in the log: AH01071: Got error 'PHP message: Error in...

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Analytics Import Creates a New Site

@MrT wrote: I’m attempting to import Google Analytics Data. On the import page it reads “The importer is configured and you can start importing data through the command line.” I input the Google,...

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Error on Billing > Account page after re-subscribing

@brandonz wrote: After re-subscribing to my plan, I saw this notification on the Billing > Account page: “WARNING: /var/www/html/plugins/Account2/Ecommerce/Overage.php(173): Warning - Division by...

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Error showing Visitor Log

@HerbstO wrote: Hello, we added a new Site to our installation. The Site is not a Normal Website, instead it is a Mediawiki we like to track. In this site the Visitor log ist not working, it shows...

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Google analytics import

@Adzeo wrote: Hi everybody, I tried to configure Google analytics import plugin but it’s doesn’t ok. I have this error message. Perhaps i forget anything… Can you help me? WARNING:...

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Won't show login page after installing matomo

@zefebee wrote: Hi, I’ve just installed Matomo on www.themathematicsworkshop.com.au and when I try to access Matomo via the page: www.themathematicsworkshop.com.au/piwik/ it keeps going to the...

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Error with Plugin Migration - Merge of two Matomo Installation

@motioncompany wrote: Hello, when i start the command ./console migration:measurable --dry-run --source-idsite=1 --target-db-host=x.x.x.x --target-db-username=root --target-db-password=xxxxxx...

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Archive Low memory

@carilwang wrote: Hello, This is my first post here. I tried to setup a matomo and use it for 90k websites which has super low traffic(99% with no traffic). I am having some issue on auto-archive with...

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Strange Ratio between pageviews and Unique

@manux wrote: Hi, We use matomo on our platform of test called pix.fr. we have 600K users as all students of France use the platform. I have a strange ratio between pageviews and unique pageviews for...

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Matomo two unique visitor recorded for a single user for visit and events...

@Praz_Solver wrote: I have added two pieces of code to my website : Matomo Javascript code Matomo Tag Manager code (1 Variable & 3 Triggers) Position of the tracking code places on the html file :...

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One user is not present in DB tables, but his requests are in Apache logs

@Alla_Sapozhnikova wrote: Hi there, I am a newbie here, I tried to find an answer to a problem I am having and I was unable to find any helpful information. I have a user that when logged in is not...

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Problem using ./console generate:theme

@DennisDupont wrote: Was trying to create a new theme, but I’m getting this error: Matomo encountered an error: Class 'Piwik\Plugins\ExamplePlugin\ExamplePlugin' not found (which lead to: Error: array...

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Label column not found in the table to add in addDataTable

@prathers wrote: Matomo 3.13.3 Google Analytics Import The archiver seems to have problem with the imported GA website. Every hour the crontab throws this error: ERROR [2020-03-17 12:05:26] 1020493...

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3rd Party Open Source Options for Modules?

@kmatsma wrote: I need to self-host Matomo for a project, but also need some additional functionality that I cannot afford to subscribe to. These plugins / functions are: Users Flow, Attribution and...

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Issue with Hashing user id to visitor id in version 3.13.3

@Shobhitha_c wrote: I am setting userId when the user logs in to the site. When i want to fetch visitorId in my crm for that particular userId, i hash(sha1) the userid and get visitor id. From the...

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Where to review data from Google Analytics import for past years of data in...

@kmatsma wrote: I’m attempting to import Google Analytics data into Matomo for the past few years. The timestamps were progressing and now I’m receiving a timeout in the logs, eg: This: INFO...

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I can't add new site. i see only the one i created when install

@Yanni92 wrote: I use the last version (3.13.3) and all is ok on the check system. (PHP 7.4.4) When i click on the “save” button to add new site nothing happen. On the console , i see a 500 server...

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