Install says it needs iconv - but I've installed that extension via WHM...
@BluePooka wrote: I’m installing Matomo 3.08 on A Small Orange’s VPS system, which has CPanel/WHM installed. I start the install, but receive an error that iconv isn’t installed. I’ve enabled this...
View ArticleMysqli statement execute error : Data too long for column 'location_region'...
@msonnad wrote: ERROR Piwik\Tracker\Handler[2020-03-20 04:31:34 UTC] [8eafc] ) ERROR Piwik\Tracker\Handler[2020-03-20 04:31:34 UTC] [8eafc] Error query: Mysqli statement execute error : Data too long...
View ArticleFile download goal not triggered; why?
@ygramoel wrote: I am running Matomo selfhosted on my website embeetle.com Page visits are reported correctly. Now I have tried to add a goal, to count the number of downloads of our embeetle.zip...
View ArticleNot able to get all visits by looping with filter_offset
@ashar wrote: Hello all, I am trying to use the Live.getLastVisitsDetails method to fetch all the visit information from Matomo. I have a loop over two-week periods and an inner loop using...
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Missing HKG.svg for Hong Kong in plugin UserCountryMap
@Cake wrote: It seems that in the plugin UserCountryMap, there’s no svg for Hong Kong and that causes a 404 error. image801×143 8.36 KB I checked the installation directory, no HKG there. Posts: 1...
View ArticleMatomo is still not capturing anything after installation for 2 hours
@nivlac10 wrote: Hi, a little bit of context. I’ve hosted my Matomo into aws ec2 instance and decided to connect it to my website created by wordpress. I’ve done the installation and everything. Added...
View ArticleUnable to Connect Analytics With Blog
@emilynoah918 wrote: Unable to connect matomo analytics to my blog : https://www.bestboxinggloves.net/ Posts: 2 Participants: 2 Read full topic
View ArticleNumber of page views changes after segmentation
@gbehem wrote: Hi, How is it possible that the number of views of a given page changes when I select a different segment? The data of the page should be the same, no matter if I select “all visits” or...
View ArticleArchive Process Failed
@JianChao_Yuan wrote: WARNING [2020-03-27 02:57:54] 18237 /var/www/html/matomo/core/CliMulti/Process.php(264): Warning - shell_exec(): Unable to execute 'ps ex 2>/dev/null | awk '! /defunct/ {print...
View ArticleCan't get cron job to import log files
@seanthompson wrote: Hi, I just set up Matomo, and it works fine with the tracking script. I want to switch to log file import, and can’t seem to get the cron job working. I can’t seem to get a...
View ArticleOpt-Out Text supported languages
@TomCz wrote: Currently, not all languages are supported in the opt-out. Is there a way to create languages of the opt-out texts in Matomo or Matomo Cloud itself? Example for a missing language:...
View ArticleLogin Error" Form security failed
@IHateNeighbors wrote: Yesterday I started having problems trying to login into my self hosted installation (not WordPress). I recently started using Cloudflare as well but Matomo was working fine for...
View ArticleError when installing DBIP for Geolocation
@emcee wrote: Hi – I’m just getting started with Matomo and am really excited to join this community. Upon uploading the DBIP, per the instructions via settings I got this error:...
View ArticleUID tracking on One platform but not the other
@Vanoshan_Ramdhani wrote: We have matomo tracking on both our iOS platform and Android platform. We can confirm we are not specifically setting the UID on either platforms. But the Android platform is...
View ArticleTracking UID changes upon IP network
@Vanoshan_Ramdhani wrote: We have an Android and iOS platform where we the UID tracking is changing upon IP network change. For example if the user logs on to a WIFI network in the mall and then logs...
View ArticleGeoIP2AutoUpdater.php
@kornexl wrote: ERROR [2020-04-01 02:05:20] 7532 /var/www/piwik/plugins/GeoIp2/GeoIP2AutoUpdater.php(172): GeoIP2AutoUpdater: failed to unzip ‘/var/www/piwik/tmp/latest/DBIP-City.mmdb.gz’ after...
View ArticleReports are empty / not generated
@rittershofer wrote: We are using Matomo (ex Piwik) since years without problem. But now there are problems: E-Mail reports generated once a month are empty now, reporting 0 to 3 visitors, but my...
View Article[3.13.4] - [RuntimeException] - Not enough arguments
@futureweb wrote: Hey there, updated to 3.13.4 Version and got this Error Mail tonight … ? Cron apache@stats /usr/bin/php /var/www/piwik/console database:optimize-archive-tables >...
View ArticleNo email reports
@thomas-99 wrote: Hello, No more email reports are sent and I can’t find any errors. Reports are sent manually. I tried to switch to an email server. Not working. No entries in the error log....
View ArticlePhpbb 3.3.0 integration
@kaelteschutzgebiet wrote: Hello all, today I tried to insert the matomo tracking code in a phpbb 3.3.0 installation by inserting the tracking code in the overall_header.html file before the tag. That...
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