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Integrity check wants me to delete non-existing files

@rittershofer wrote: The system check says I should delete the following files: Zu löschende Datei: PULL_REQUEST_TEMPLATE Zu löschende Datei: bower.json Zu löschende Datei: composer.json Zu löschende...

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Upgrading php 7.0 to 7.4

@sysadmin wrote: Hi, we have an installation on Ubuntu 16.04 running Matomo version 3.3.0-0 and need to make this upgrade. Unfortunately we set this up via an AWS AMI and don’t really have a lot of in...

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_pk_ref cookie not secured

@matuskoxxx wrote: I set all cookies from matomo on-premise like secured, but _pk_ref is not. I dont know, what should be a reason. Can anybody helps? Posts: 1 Participants: 1 Read full topic

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"The mysql driver is not currently installed" on Debian unstable [solved]

@simevo wrote: Since a few days on Debian sid (unstable) we get this: An error occurred Cannot connect to the database: The mysql driver is not currently installed This may be a temporary issue, try...

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Can we upload our own custom report or file and share it with our clients

@Naser_Aslam wrote: Hi? Can any one guide me how can I upload my custom file or report (not generated on Matomo) on Matomo to share with my client? Posts: 1 Participants: 1 Read full topic

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Getting Mysqli prepare error: Access denied for user '****' to database...

@Kim wrote: Just recently I have started to get the following error message: Mysqli prepare error: Access denied for user ‘****’ to database ‘*****’ - in plugin Goals I can now only use Matomo if I...

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My data from the middle of last month isn't showing up

@SrikanthR wrote: Hi, from somewhere in the middle of last month, my Matomo dashboard has been able to only display the Real Time column. Visits over time, Visitor Map, and other blocks all say: Oops…...

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Non well formed numeric value - error message

@Clue wrote: Hello, In Invalidate reports, the following error message appears. Please advise. WARNING: /var/www/clients/client0/web1/web/core/Piwik.php(138): Notice - A non well formed numeric value...

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Pageviews recorded twice with matomo

@Japhy wrote: I have this weird issues that Matomo (using tag manager) is recoring every pageview twice. Only thing I altered: I am using setUserid do get my Grav users in Matomo, which works...

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Visitors Overview Slow

@AtherionGG wrote: I am having a weird performance issue on the Visitor->Overview page. On smaller ranges I get “OK” performance but once I switch it to year. It never completes. The Visits...

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Problems with PHP 7.2

@danielmarsch wrote: Since I updated from PHP 7.1 to 7.2, Matomo doesn’t work any more. I can open the dashboard and see the last visitors, but all other windows show a general error: “Oops… während...

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Segement do not Work

@HerbstO wrote: Hello, the following problem: A segment was created with the following content: Page URL => starts with => https://www.baintranet.de/007/007/002 if you now use this segment in...

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Campaign Marketings Report config doesn't work

@b_dorcas wrote: I installed “Campaign Marketings Report” plugin on my matomo two instant server, one for web and one for corn job analystic. And I added the following setting on config/config.ini and...

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Last Successful Archiving Completion

@Retrafic wrote: Добрый день! подскажите, что делаю неправильно. Получаю такую ошибку: Archiving has not yet run successfully. Please check that you have setup a crontab calling the core:archive...

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How to find unique visitors from log_visit records without login (same user...

@Praz_Solver wrote: How to find unique visitors from log_visit records without login (same user but different browsers) I am using google based unique profiling. Example: Same visitor from different...

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Notice - Undefined index: label - Matomo 3.13.1

@shuangchan wrote: WARNING: /cs/pkgs/httpdmatomo/httpd-matomo-3.13.3-e17-x86_64/httpd/htdocs/matomo/plugins/CoreVisualizations/Visualizations/HtmlTable.php(228): Notice - Undefined index: label -...

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Unusual values since update

@Adrien_Lin wrote: Hi all, we are using Matomo in our organization and our Matomo has been updated by admins on March 25th to Matomo 3.13.4. Without any apparent reason other than the update numbers...

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Too Many Redirect Issue

@IM2020 wrote: Hello, last week I got the message on my piwik page to upgrade to matomo. I click the update button and now the page isn’t accessible anymore due to ERR_TOO_MANY_REDIRECTS. My site is a...

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Duplicate records in visits log

@praveen.yarlagadda wrote: We have matomo running on one of the site, we are tracking logins along with user id, randomly a blank duplicate entry is created in visits log. we have used setuserid to...

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Facing issue in localhost (xamp+MAC)

@Narayana_Rangarajan wrote: Hello Everyone, I have installed matomo in my MAC on xamp. After successful installation I get the below error: Warning: You are now accessing Matomo from...

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