Icecast - undefined index
I had the log import working. But then upgraded to 3.14.0. Today, I imported logs for the last month, and am not seeing any visits. I know there were a bunch the last couple weeks. I am seeing a bunch...
View ArticleSameSite issue with tracking cookies when using a site inside an iframe
Hello all, I have the following scenario: I have Matomo tracking set up for a site that is both used directly and inside a different site’s context in an iframe. Now I have the following problem:...
View ArticleClik here to view.
Nginx real_ip_recursive with matomo; what to do from multiple sources
Hi. I will try to detail this as easy as possible, maybe this will help more people in the future : Current setup : We have an on-premise matomo instance in our corporate environment. It tracks...
View ArticleHow can I use my own ip database to get visitor's location?
My company has its own IP database, how can I use this database to display visitor location information? Currently matomo can only use DBIP and mindmax databases？ 2 posts - 2 participants Read full...
View ArticleDelete some data from a segment
Hi, I had 2 segments based on page url contains. Segment 1: page url contains dm-home Segment 2: page url contains edm-home Recently, i realized that all data in segment 2 is also in segment 1. Then i...
View ArticleGoogle Abalytics Importer - Re-Import
Hello, I have the following problem - I added data to a SiteId via Google Analytics importer and after the import was completed, I also deleted it from the GAI. Now I’ve found that some not correct...
View Article/bin/sh: /opt/alt/phpWAR/usr/bin/php: No such file or directory
Helllo, I’ve recently started having problems with one existing Matomo install. It’s been running fine for about five years. It seems to have started when I updated to php7.4 from 7.2. Reverting to...
View ArticleSegment AND clause not working
I tried the visitor ID filter on its own and it works. When I append it as the 2nd criteria to a segments’ AND clause it doesn’t work, no visitors are shown. The 1st criteria filters out all visit...
View ArticlePageTitle transitions bug
Hi, we track visitors in multiple sites/accounts with our matomo installation. For one of our websites we have a “bug” in the section Behaviour -> Page titles. When I click on “transitions” at any...
View ArticleFatal error: HTTP Error 500 Internal Server Error when I try to use the...
Hello, In advance thank you for your help, I’m beginner with Matomo and my goal is to upload every day an apache log access (500 000 lines) using the python script available on...
View ArticleImage tracking don't work
I want to count users that use my bookmark in my Piwik/Matomo instance. This is my code: x = new Image(); x.src =...
View ArticleClik here to view.
Importet Date: Time Overview cut off
Hi, Data imported from Google are cut off in the times overview. This is a bit irritating when you want to compare the current data with, for example, last year’s data. I don’t know if this is a bug...
View ArticleClik here to view.
403 Forbidden when using Google Analytics Import
Hi guys, I’m at the stage of configuring the importer, see below. When I hit Save I get a 403 Forbidden error. Does anyone have any clue why this is happening? image1342×730 39.4 KB Cheers 1 post - 1...
View ArticleClik here to view.
API eventCategory segment not working
Hello, I’m new to matomo and currently trialing the cloud version. Using the API and can’t seem to get the eventCategory segment to work. Here’s my request: https://speckle.matomo.cloud/index.php?...
View ArticleEffect on existing site of importing Google data into new site
I have a site that is missing data from four months in the middle of 2019. (For whatever reason, the Matomo JS wasn’t running on the site during this period.) If I retain the existing site, and import...
View ArticleClik here to view.
Plugin SecurityInfo - deprecated php code
Hi, I’ve just installed SecurityInfo plugin from MarketPlace. Accessing the pluging page, I got this error message : image1647×568 57.1 KB WARNING:...
View ArticleMerging raw data from dbase backup
We have lost some reports due to deleting raw data automatically and then invalidating reports. ‘Regularly delete old raw data’ was set to 365 days, so we have solid raw data for the last year, and...
View ArticleClik here to view.
HTTP error 500/408 after login to Matomo
Dear community, since my colleagues were fired and have taken all the know-how with them, I am now responsible for our low traffic website by myself. Unfortunately, I have no experience with WordPress...
View ArticleMatomo with XAMPP
I installed Matomo using Xampp. All the installation was done properly. The database was set up in phpmyadmin. All the tables were created properly. I created a test website in xampp/htdocs. I pasted...
View ArticleStylesheet Missing In Session Recordings
The stylesheet is missing in my session recording making them pretty useless. I guess it’s because the WordPress Elementor Pro site has been updated and the name of the stylesheet has changed? Is...
View Article