Usage of cookies, Opt-out feature, GDPR-compliance
I have some questions regarding usage of cookies, the opt-out feature, and GDPR compliance. I would be grateful if you could help me understanding, how Matomo can be GDPR-compliant. To find out, how...
View ArticleMatmo (Piwik) went down
Hello Team, We have Matomo which is running on 3.12.0 version. we have upgraded feb 2020. From that time onwards no issues. But today suddenly application was not able to access. It was keep on...
View ArticleData-content-ignoreinteraction doesn't seem to work in our scenario
Hello Matomo users and Matomo team. We are attempting to track interactions across the menu section of the site. The menu is rendered slightly differently on desktop and mobile. We don’t want to...
View ArticleCan't remove Compare To in widgetized dashboard
I use a widgetized dashboard in an iframe. If I select Compare To in the date selection and then want to remove it, the checkmark remains set. It can only be reset by reloading the whole page that...
View ArticleMatomo Self-Hosted No data is displayed except for visits log and real-time
I’ve installed Matomo self hosted on a Wordpress Multisite install. I’m using WP-Matomo Integration to add the tracking code. Since installingI can see results only on the Visits Log, Real-time, and...
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Custom Records + Ecommerce
I create a new custom record table with one dimention ‘productname’ and metric is visits. After tracking some products in shop, dispite product is always added to Ecommerce(menu section)->Products...
View ArticleCustom Records + Ecommerce + Goals
I create a new custom report table with one dimension ‘product name’ and metrics are some goals based on click events. In the shop, I tracked some product views with setEcommerceView api method. Than...
View ArticleServer side tracking: same Browser/anonymized IP ---> but different Visitor...
I have activated: Anonymize Tracking Data: 2 bytes (recommended) Also use the Anonymized IP addresses when enriching visits: Yes I have two computers with the exact same configuration (OS, browser,...
View ArticleInvalid utf8 character string in idvisitor
I’m seeing hundreds of the errors below (three examples) in the mysql slow log. I use redis and the queue is getting excessively long and I think these are causing it. How can I fix it. I’m currently...
View ArticlePath for the GeoIP2 databases
How do I change the path for the databases? I found this but it doesn’t really help, where am I supposed to put those settings? I’m running on NixOS so things might be different/more complicated, but...
View ArticleDisk /var/tmp full in a week
Hello, For some reason /var/tmp get full in 1 week. The hosting company suggest i store the temp file in the domain root. Advice? Thanks ca 1 post - 1 participant Read full topic
View ArticleURGENT & IMMEDIATE ATTN REQUIRED -SQLSTATE[HY000] [1040] Too many connections
Hi Matomo team, I have upgraded my piwik onprem prod application from 3.51. to 3.14.1 on Friday 2nd October, that failed but after upgrading the Ldap plugin it worked. And after that I got an orange...
View ArticleSecurity issues within JQuery and Angular libraries - updates are available
Hi, although I’m not sure if the specific issues within these libraries are used within Matomo, it would help security posture to always use the most recent (stable) versions of libraries used by...
View ArticleError query: Mysqli stat ement execute error : Out of range value for column...
After upgrading to Matomo v4 beta, we get the following errors, not often, but regularly a few times a day amount ~5000 visits: [proxy_fcgi:error] [pid 2527369:tid 140305038833408] [client...
View ArticleIntegrity check misses files from removed CustomVariables and Provider plugins
Missing file: /var/www/matomo/plugins/CustomVariables/.github/workflows/translations.yml Missing file: /var/www/matomo/plugins/CustomVariables/plugin.json Missing file:...
View ArticleSetting parameters rows_to_display is not allowed
Since update to Matomo v4 beta, when changing the Times plugins data view from vertical bars to simple table, every attempt to change it back to vertical bars (or cake or anything else) causes this...
View ArticleCritical issues が検知されました
一般設定から ブラウザに表示されたレポートをアーカイブする→いいえにチェック 約 X 秒ごとにレポートをアーカイブする→3600 に変更したら、critical issues が検知されましたというエラーがでました core:archive コンソールコマンドを呼び出すcrontabを設定したこと、およびアーカイブが失敗した場合に電子メールでエラーを受信するように MAILTO...
View ArticleWP-Piwik Settingsについて
WP-Piwik Settingsで、matomoのURLとコードを正しく入力しましたが、データがこない 1 post - 1 participant Read full topic
View ArticleMatomo combination/migration of two innstallations
Hi there, I want to combine two matomo installation into a combined system, I’ve already found some migration docs and plugins but have not been clear here. Situation: We have currently two...
View Article1709 Index column size too large. The maximum column size is 767 bytes
I’m trying a fresh installation of Matomo 4 beta2. The following error pops up during database creation SQLSTATE[HY000]: General error: 1709 Index column size too large. The maximum column size is 767...
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