Lost password and requesting for help
Hi there! I use matomo for my website. First I would like to thak you for such a lovely website analyser. But problem came when I forgot my password. I use self hosted matomo but sadly disabled...
View ArticleOn-premise Server is need a public domain to receive data?
hi, I just install a local server with on-premise. bur I point the domain with localhost ip address. is do I need point to public domain for receive the data come in? thanks. 1 post - 1 participant...
View ArticleCustomised corporate diwali gifts
We provide all kind of corporate gifts at affordable cost. Get all the customized gifts online at cheapest price. Diwali gift online shopping 1 post - 1 participant Read full topic
View ArticleWP-Piwik Settingsについて
WP-Piwik Settingsで、matomoのURLとコードを正しく入力しましたが、データがこない 1 post - 1 participant Read full topic
View ArticleERROR SQLSTATE [HY000] [1045] while upgrading
Good afternoon, I have updated Matomo to its new version and after this, a message appears stating that I cannot connect to the database eror717×457 21.7 KB I have tried to create another new...
View ArticleMatomo counts in summer time
Hi, the Server has “wintertime” and in the Backend the timezone was set to Berlin, but matomo tracks on “summertime”. did I set something wrong? Greeting, MIcha 1 post - 1 participant Read full topic
View ArticleDuplicate widget
Hi! I have Matomo installed on a container and in its latest version 3.14.1-apache. In a panel I created called Conversions, I added several widgets, but these widgets duplicate and even quadruple....
View ArticleMy matomo is going crazy... graphs are wrong or zero
My matomo is going crazy … Schermata del 2020-10-27 02-24-39272×518 16.1 KB Schermata del 2020-10-27 02-24-591618×216 30 KB Schermata del 2020-10-27 02-25-421492×218 29.5 KB Schermata del 2020-10-27...
View ArticleA bug in table listing custom variables - shows no variable names!
I made a table showing the number of visits of visitors divided into groups based on (Javascript) custom variable. As I made the graph it worked ok, but now returning to it, it does not show the...
View ArticleWhere to put tracking script on WordPress?
Good Morning, I have a question regarding Matomo and WordPress. I have a website with a woocommerce and we want to enter the tracking codes (scripts) and we have doubts. Should they be entered in the...
View ArticleOops… there was a problem during the request - Ideas?
Every single widget shows this error. Whats crazy is that the comes and goes…sometimes, the Matomo data displays fine, and as of late, it doesn’t. More often then not, I come to the site and all...
View ArticleHow can I hide/remove visits from localhost?
Hey guys, how can I hide or better remove visits coming from “localhost”? My problem is I hired a frontent developer for my website design and there is already the tracking code in the files...
View ArticleGmail report failed
hi, already configure SMTP for gmail to receive the report. but I hit as below error when click send report now. Screenshot 2020-10-30 1051201470×123 14.6 KB how I can fix it? thanks help 2 posts - 1...
View ArticleFilter Users from a Dashboard
I have a dashboard created and want to filter out some users from being included. However, this does not seem to be working. I have added an “and” condition with UserID is not and select the user...
View ArticleUpgrade - big jump
We’re trying to upgrade from an old piwik (pre-3.05) to Matomo 3.13. Can the upgrader handle the database upgrade? Or should we step to an interim Matomo, like 3.05. Then move up? Note: we have some...
View ArticleLog analystic - apache pipe error
Hi all i tried to setup log analystics on my server. my vhost.conf look like this: LogFormat “%v %h %l %u %t “%r” %>s %b “%{Referer}i” “%{User-Agent}i”” matomo CustomLog...
View ArticleHow do I track content or post sharing on social media
Hi everyone? I want to track which post or news article from my website has been shared on social media? I am able to track share on social media buttons’ onclick information but I am unable to see...
View Article2nd superadmin users cant view the data
hi, I have both accounts is running super admin permission. the 1st account is I doing for all the setting and 2nd account is for users to log in and view the data both account also is super admin...
View ArticleMatomo keep on fluctuating with in 2 weeks
Hello, We have Matomo running with 3.12.0 version with MySQL DB in different server from AWS. But from Last 3 months for every 2 weeks RDS alerts reached high, RDS CPU reached 100 %, then we were not...
View ArticleSet Up Auto-Archiving Of Your Reports
hi, I follow the step from https://matomo.org/docs/setup-auto-archiving/ I already add this line MAILTO="youremail@example.com" 5 * * * * www-data /usr/bin/php /path/to/matomo/console core:archive...
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