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Matomo Analytics for wordpress - Email reports not functioning well

Hej, thanks for a great product. Just installed version Version 1.3.2 of https://matomo.org/blog/2019/10/matomo-analytics-for-wordpress/ to my Wordpress (version 5.3.6) and am trying to learn how it...

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No action with popups submitted by click

Hey there, We use some popups (wordpress + Elementor builder) submitted by clicking on button or page.area. We desperately cannot find a way to activate this event in Matomo. If we understand well a...

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Problem after the upgrade to 4.0.2 caused a database problem

Hi, a couple of days ago I did an automatic update to Matomo 4.0.2. That resulted in a hosed database. This was probably my fault beca<use I did not see that I was supposed to delete some files....

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Warning message on new installation

Hello, I have just installed and configured Matomo on-prem. However, i get the message below on the settings page - is anyone able to assist please? WARNING:...

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Unable to pull VisitsSummary.get with period of day and last7 when using...

We have a large site that we are trying to pull using the API’s. Pulling realtime data using one of our Dimensions pulls just fine, but when we try to pull any other reports using the Dimensions that...

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E_compile_error

After having auto update enabled in WP, now I can access my installation only after deactivating Matomo. This happened on the update from latest v3 to v4. This is the error message I get: An error of...

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404 while database creation

Recently configured matomo with nginx and php-fpm. On the second step of installation (database creation) I got 404 error and redirect the URL to :...

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Upgrade failed?

An error occurred To run Matomo you need at least PHP version 7.2.5 Unfortunately it seems your webserver is using PHP version 7.1.33. Please try to update your PHP version, Matomo is really worth it!...

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GoogleAnalyticsImporter plugin support in windows

Hi, Is there anyone who has used the [Google Analytics Import] plugin in matomo installed on Windows? I was just wondering if matomo, based on windows, supports using Google Analytic plugin? Thanks! 4...

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New installation 4.03

New installation 4.0.3 ssh unzip matomo-latest.zip Mandatory checks Версия PHP >= 7.2.5: 7.2.8 PDO расширение: PDO\MYSQL расширение: MYSQLI расширение: Другие необходимые расширения: zlib SPL iconv...

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Move matomo to new server

Hi We have matomo on a windows server. Now we have moved to a new Linux server. We dumped the database and inserted it on the new server. Everything works well, exept one thing. The number of unique...

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No tracking after update to 4.0.3

Hi there, after update to 4.0.3 I have more tracking hits in Matomo. We use regular integration. We did a rename of the piwik/matomo.php and js to p.php/js for blocking reasons. Rest ist standard. The...

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The plugin ExampleLogTables could not be loaded as it has missing...

After Upgrading to 4.0.3 i get this errormessage in systemcheck. after searching on the net i found Matomo Issue #16804 - Matomo 4.0.0 warns about “ExampleTheme requires Piwik <4.0.0-b1” an deleted...

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Error 1054 flooding php-fpm logs after upgrade to 4.0.3

Hello guys! Sadly im back once again with more issues after upgrade to matomo4. Today I have seen my php-fpm logs flooded with the following error: [02-Dec-2020 11:47:49 UTC] Error in Matomo...

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Hello, As I am newer to MATOMO, I automatically updated today to version 4.0.3. Two issues I am having now: 1-) In the Administration panel (General Settings) I only have two items in the menu:...

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Log imports suddenly slowing down

Hi, I have a weird problem where the log imports on one of our sites over night has slowed down from around 450-600 records/sec to about 9-10 records/sec on average. We are in the process of migrating...

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Goal created 2 visit logs and deleted tag still shows up

goalbug1399×855 37.9 KB After the user triggered a goal (Download File), the visit log shows up two same user log at the same time (Image 1 & 2). What I expect to get is just no.2 instead of no.2...

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Error in login form after upgrading to v4.0.3 from v3.14.1

Yesterday (01-December-2020), I updated from version 3.14.1 to version 4.0.3 of matomo with catastrophic results, although apparently there were no errors, we were never able to enter the UI again. It...

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How can I export data to my dashboard?

Hi guys, I’m new in Matomo so I’m sorry if this question is too obvious. What I need: to find a way to automatically export my page view numbers to an external source. I have a dashboard that I crate...

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Import_logs.py => URL looks invalid and is discarded

We are trying to get Matomo (4.0.3) to work with import_logs.py. We have log processing working, and we are getting no errors reported on the logs. However, the requests that we have in our logs...

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