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Error while updating to 4.0.0-b1 - "have to change some columns to TEXT or...
Hi, I did the automatic update right now and encountered this error. We have a relatively small installation. Critical Error during the update process:...
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Push 2 same events at once and deleted tag still shows up
Track Scroll JS code in Wordpress snippet: The same event appeared 2 times at once but it only happens when I access via phone or other devices. The Scroll Depth event is from matomo tag manager but...
View ArticleReplicate Matomo environment
Hello, my client wants to have the same Matomo configuration for all its servers. Example: Server1: Site A, Site B, Site C Server2: Site D, Site E, Site F Server3: Site G, Site H, Site I Each server...
View Article[GoogleAnalyticsImporter] Required Executables (php) (nohup)
Hi, I am a beginner in matomo and need help with these problems: I have installed matomo 3.14.1 On-Premise on Windows server 2019, based on php 7.4 and mysql 8.0.22. The matomom site is up and...
View ArticleCustom dimensions doesn't track from iframe
Have issue with custom dimensions report in matomo dashboard. Have webpage, working inside iFrame. We using Google tag manager for trackEvents and custom HTML for setting up custom dimensions....
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Page generation time is not displayed
Unfortunately, I must admit that the page generation time is not displayed in the admin panel. It is very uncomfortable. I am also not happy (due to the lack of clarity of information) with the...
View ArticleAdmin permissions and custom dimensions
With admin rights you can create custom dimensions. Why can’t you change the scope of the custom dimension? If you accidentally set the scope incorrectly (and the id of the custom dimension should be...
View ArticleUpdate to 4.0.0: Corrupt index while trying to convert to utf8mb4
Hello, After upgrade to matomo4 along with other several issues when I try to convert to utf8mb4 using “console core:convert-to-utf8mb4” I got the following error: SQLSTATE[HY000]: General error: 1034...
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PHP at 7.3.23, but getting an error message to update PHP
Since updating to 4.0 I’m getting a PHP error in the root level error log on my server that my PHP version needs to be updated. But It’s at 7.3, which is confirmed in System Check: PHP version >=...
View ArticleData base conversion trigger not being triggered?
I updated to 4.0 yesterday morning, and enabled: Convert database to UTF8mb4 charset > Trigger data base conversion in background But so far it does not seem to have occurred as in System Check I’m...
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Database issues after auto-upgrade to Matomo 4.0.0
Since yesterday, my archiving cronjob sends me errors over email: Four times, starting at 05:00u about every hour: Base table or view not found: 1146 Table...
View ArticleSQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry
While updating Matomo to 4.0.1 (from 3.14.1) I get the following error report: " Kritischer Fehler während der Aktualisierung: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘…’...
View ArticleMatomo's visit data showing in visitors log but is missing everywhere else
Hi, We have migrate our matomo on another server and we used queuetracking plugin to store tracking data during the process. On the new server, we have process the queue table to have matomo data up...
View ArticleDuplicate entry for key primary after Update to Matomo 4
Hi @Lukas, just updated from Matomo 3.4.1 to Matomo 4.0.1. Another update scenario was not given. First of all, the update stuck because of an error saying something like “mysqli statement execute...
View ArticleNo login possible after update to Matomo 4.0.1
Dear all, this morning I’ve updated Matomo from version 3.4.1 to version 4.0.1. During the update of the database, an error occured, saying something like: Mysqli statement execute error : Duplicate...
View ArticleLocked out of Matomo - Again
Error : Form security failed. Please reload the form and check that your cookies are enabled. If you use a proxy server, you must configure Matomo to accept the proxy header that forwards the Host...
View ArticlePrefix matomo first party cookies
Hi , We have a situation where we cannot use matomo default first party cookies as there is already matomo working . Is there a way to rename matomo default first party cookies or what could be the...
View ArticleCreate download counter
Hi there, Thanks again for such a nice service. But I am here with a question. I already performed a brief search on forums for answer but couldn’t find any relevant anwer. The question is how can I...
View ArticleCan't sign in on My own server's matomo
Error: Form security failed. Please reload the form and check that your cookies are enabled. If you use a proxy server, you must configure Matomo to accept the proxy header that forwards the Host...
View ArticleReinstallation fails after update when accessing database
Hi! I suddenly encountered “500 Internal Server Error” after trying to automatically update matomo (which was working fine before). I therefore manually uploaded it via ftp and removed the...
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