Fatal error: Access level to ... after Update to 4.0.5
We have updated from version 4.0.1-b1 to 4.0.5, but the update script allways die: Fatal error : Access level to Piwik\Plugins\ExampleTracker\Columns\ExampleActionDimension::configureSegments() must...
View ArticleYour database does not support utf8mb4
Hi, I have updated to Matomo 4.0.5. The update, including the database updates, went fine, but when attempting to convert the DB to use utf8mb4, by running console core:convert-to-utf8mb4, I just get...
View ArticleUpdating PHP from 7.0 to 7.4 breaks Matomo
I’m running the the latest 3.x under Hostgator, and just upgraded PHP from 7.0 to 7.4. Now Matomo won’t let me in. It throws an error, and also downloads a small file, both copied below. I’d imagine...
View ArticleHow to modify Matomo tracking code with the replaced GA onclick
I try to replace GTM tracking events code with the _paq.push to stay GTM tracking. So, tracking events will be kept inside Matomo due to stability but it will replace all GA due to Matomo tracking. In...
View ArticleBulk requests timestamp get all same time
When I am using Bulk Request API, timestamp shown on Matomo console is same to all request. Some setting on Matomo server side? 1 post - 1 participant Read full topic
View ArticleMatomo All Websites Dashboard not showing any websites
The following error exists does anyone have any ideas how to fix this issue. Error: [$compile:tplrt]...
View ArticleCant create Custom Action Dimensions in Matomo 3.14.1
Installed Custom Dimensions and in the GUI I now have 5 Visit Dimensions and 0 Action Dimensions. I added 5 action custom dimensions but gained 0, see code below. This is in accordens with the...
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Trying to Move out "LOAD DATA INFILE"
Hi, I’m using Matomo the wonderful one year ago, truly I don’t think I’m gonna replace it any time in the future, I’m using it for personal work in shared hosting, everything under control but the...
View ArticleUpgrading from 3 to 4. Call to undefined method...
Upgraded from v3.14.1 to v4.0.5 Downloaded zip and copied all files to wwwroot (did not remove any of the old v3.14.1 files). All upgrade steps was executed successfully with no errors. However I’m...
View ArticleMax Packet Size warning
I get a Max Packet Size warning "It is recommended to configure a ‘max_allowed_packet’ size in your MySQL database of at least 64MB. Configured is currently 16MB. " Why do you have these enormous...
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Cannot add new Domains/ Old got deleted / Cannot update
Hello we have multiple problems, 1-2 weeks ago we noticed that the Domains we have added a short while before, were missing and the ability to add new ones gone. We have had 4 domains added and...
View ArticleSetting Up Cron
I am trying to set up cron auto-archiving and have setup the command line as follows: /usr/local/bin/php -f /home/blssco5/public_html/piwik/console core:archive --url=https://www.blss.com/piwik/ >...
View ArticleToken Is Not Valid - Dashboard Won't Load
I have been using Matomo with Wordpress for nearly a year with no issues. I have the latest version of Wordpress and Matomo plugin installed. When clicking on “reporting”, the dashboard page attempts...
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How report from API log visit action
Hello, I setup 1 custom variable on each visit page of users. I would like retrieve using API the count of visit depending the custom value that i have setup. I don’t understand if i must use the Api...
View ArticleEmail report edit form issues after upgrade to 4.0.5
In Matomo’s email reports instructions https://matomo.org/docs/email-reports/, there are radio buttons next to fields. These radio buttons are not visible in our instance after upgrading to Matomo...
View ArticleTrying to import local apache logs
When I try and run the following import I get an error and it looks like the script dumps to the console… python /www/mstats/misc/log-analytics/import_logs.py --idsite=1 --url=http://mysite.net...
View ArticleenableHeartBeatTimer The heartbeat timer Settings did not take effect
_paq.push(['enableHeartBeatTimer', 15]); _paq.push(['trackPageView']); (function() { var u="//matomotest.china.cn/matomo/matomo/"; _paq.push(['setTrackerUrl', u+'matomo.php']); _paq.push(['setSiteId',...
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Email reports no longer sent after upgrade to 4.0.5
Greetings from Vienna! I am asking this community for help with an issue after upgrading my Matomo instance from the latest 3.x version to 4.0.5. Since the upgrade, I am no longer receiving reports by...
View ArticleDomain Move - New Installation White Page and Server Temporer Overloaded
Good day, I would like to change the domain of my Matomo installation. For this I have copied all files as described and changed the “Trusted Domains” entry. I can also log in, the overview “All...
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How to get token_auth programmatically
In the past I have automated the configuration of the WP-Matomo (WP-Piwik) plugin by getting the token_auth string for the user using a MySQL query and then setting the required variables using the...
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