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Upgrading from 4.0.5 to 4.1.0 - Analytics data is showing from the day before...
I have just upgraded to 4.10 from 4.05 and all my analytics Channel data and etc is one day behind. Attached is the screenshot. Screen Shot 2020-12-22 at 23.14.482500×908 214 KB 1 post - 1 participant...
View ArticlePages not formatted correctly after 4.05 - 4.1 update
After updating from 4.05 to 4.1 the widgets are not in a grid but instead are stacked vertically and full width. The side bar and navigation bar are also not formatted correctly. There are no errors...
View ArticleArchive (web cron) raises Invalid 'log_visit.config_device_type'
Hello everyone, running the archive web cronjob on a high traffic website with Matomo 4.1.0 the process raises errors and seems not to finish successfully. Here’s what happens when running this...
View ArticleMatomo_error.log error file
Recently migrated database, and found this error Error in the log life 'Integrity constraint violation: 1062 Duplicate entry ‘0’ for key ‘PRIMARY’ In query: INSERT INTO matomo_log_action ’ 1 post - 1...
View ArticleError: "Array offset on bool" in SecurityInfo. Matomo 4.1.0
Surfing in the settings, I came across the Security tab, sorted below the Diagnostics header. Once there, I was greeted by a reassuring message that something was amiss. It had a warm orangy-tinted...
View ArticleServer Error after update to 4.1
PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 79956072196 bytes) in /XXXXX/htdocs/analytics/vendor/twig/twig/src/Extension/EscaperExtension.php on line 204 5...
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Installation error accessing matomo
Hello. when trying to start up my matomo after installation I get the following message: Capture1236×455 114 KB I can’t seem to find the .ini file on my QNAP NAS to change what’s needed. I hope anyone...
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SharePoint Online Modern Sites Matomo App installed but didn´t work
Hello all, I am at a loss and need your help . We have set up a new Matomo server at the beginning of the year. This is supposed to track SharePoint Onprem and SharePoint online pages. Since we only...
View ArticleUnable to bind to server: Can’t contact LDAP server
* root@dab6a1398a2e:/var/www/html# ./console loginldap:synchronize-users --login=felipe.me@MYDOMAIN.it -vvv * DEBUG [2020-12-23 14:57:59] 2527 UserSynchronizer::makeConfigured(): LDAP access...
View ArticleError while upgrading to matomo 4.1.0
Hello, Find below message apperaing while updating through command line: php /srv/data/web/vhosts/stat2.mosoft.fr/matomo/console core:update After several attempts, due to timeout, I finally had this...
View ArticleImporting matomo_log_link_visit_action dump kills my server
i am transferring matomo to another server and i have exported all tables in single files in order to keep the import controllable. but my server seems to crash every time i import the...
View Article512M of memory_limit, is it too little?
I received this on my email from the matomo cron: ERROR [2020-12-29 17:05:56] 1266411 Got invalid response from API request:...
View ArticleManual utf8mb4 Update - Webserver Error
Hello As described in article Manual converting to utf8mb4 for Matomo-4.x I have converted all Matomo databases to utf8mb4 using phpMyAdmin. I random checked some databases and found the following:...
View ArticleRedis configuration and performance check
What is a good or practicable way with Matomo to: check if Matomo redis config is properly configured and working get an idea of Redis’ performance gain, like a quick benchmark Any advise? Happy New...
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Timeout while update to 4.1.0
Hi, I was just trying to update my matomo installation and it lasts much longer than ever and it runs into a Proxy timeout. Now I see this: grafik791×551 31.5 KB And if I try to run the update step in...
View Article0s Avg. generation time
Sometime between 1 December and 1 January, one of the updates broke the tooltip on the ‘Visits over time’ widget. It now reports ‘0s Avg. generation time’, which is a vast improvement on my normal...
View ArticleMatomo Server Stopped Allowing New Connections?
Hello Everyone, I just setup a new dedicated server and decided to setup a brand new Matomo On-site server and switch all my sites over from the ‘proxy script’ to the default tracking script for...
View ArticlePb with IP2location database on Matomo v 4.10
A fatal error occurred The following error just broke Matomo (v4.1.0): Call to undefined function IP2Location\bcadd() in /var/www/html/matomo/matomo/plugins/IP2Location/lib/IP2Location.php line 1540...
View ArticleIssue on excluded parameters from URL
Hello, I’ve configured my website to exclude some query parameters from the url. Some parameters are excluded but it seems that the first parameter in the URL is not. Example: parameter excluded:...
View Article"Segment x not a supported segment" after server change
After i changed my webspace provider i get the error " Error: Segment ‘campaignSource’ is not a supported segment." when i try to filter metrics… The segment settings used to filter by newsletter...
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