enableLinkTracking re-scan DOM after content changes
Hi, The documentation recommends calling “enableLinkTracking” to re-scan the DOM after content containing new download links to track is added. However, when we call this, we get a console error: “The...
View ArticleSecurityInfo/PhpSecInfo/Test/Test.php
WARNING: …/matomo/plugins/SecurityInfo/PhpSecInfo/Test/Test.php(571): Notice - Trying to access array offset on value of type bool - Matomo 4.1.1 - Please report this message in the Matomo forums:...
View ArticleEvery visit being duplicated
In our Matomo installation on a new site, every visit is being counted twice. The original visit is to: https://example.ca/ … and the duplicate visit is to: https%3A%2F%2Fexample.ca%2F The site is...
View ArticleFirefox 84 - PromiseError/SecurityError: The operation is insecure
Hi. We do JS error logging in our system and recently there are some new error messages that come from the matomo.js tracker. We get, very few but noticable, error logs: PromiseError/SecurityError:...
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A mixture of http and https in Matomo visit log
Hello everyone, I have an question about A mixture of http and https in Matomo visit log. Our site has SSL certificate and there is no mixed content.Therefore, All of the URL are suppossed to be...
View ArticleMatomo Setup highly Unstable
Hey guys I’m having trouble with my matomo in my openshift. This matomo is rather unstable. When I start the pod motomo runs fine for a short time (very short time). Then matomo starts to respond with...
View ArticleUnique visitors to the website
Hello, I wonder how I can see unique visitors to the website? I used to be able to access this under ‘Visitors’ -> ‘Overview’ but now I can only get this stat in the daily timeframe - any idea how...
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Unable to add more than 3 websites
Regardless if I try to add new sites to our account manually or with a script, I am getting an errant response that the account is limited to a maximum of 3 websites. matomo limit 31486×359 22.4 KB...
View ArticleInstall of Matomo on OctoberCMS/Laravel
I am new to Matomo and am trying to simply install it on the same server as my website. I’m running an Ubuntu 20.04.1 server and am using the default web root /var/www/html. When I download matomo to...
View ArticleUndefined index in ArchivingDbAdapter
This showed up on my install today and I am following its instructions to post on the forum: WARNING: core/DataAccess/ArchivingDbAdapter.php(46): Notice - Undefined index:...
View ArticleMatomo updation to latest version - 4.1.1
Hi Team, We have Matomo 3.14.1 running on my Production environment with php 7.4.13 & python 2.7.17. We are planning to update latest version 4.1.1.How we can differentiate b/n 3.x & 4.x...
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New Chrome safety feature blocking /matomo.php CORB
Currently using cloud matomo Info from Chrome chromestatus.com Cross-Origin Read Blocking (CORB) - Chrome Platform Status Seems calls to get https://****.matomo.cloud/matomo.php are failing on chrome...
View ArticleMatomo is storing unprintable characters in the database
We are experiencing a rather unexpected error. We are exporting the Matomo log tables in order to import them into Teradata. Basically everything is working as designed. We did however noticed one of...
View ArticleArchiving of newly created segments since Matomo 4
Hello, since the update to Matomo 4, we are confronted with a behaviour that i tried to get my hands on for the last few weeks now. After the update to Matomo 4, a newly created segment does not get...
View Article'Server has gone away' error 3.5.1
Hi there, I’m trying to run a report to find average time spent on an Intranet page. When I run the report I receive the following message: WARNING:...
View ArticleSQL injection in cgi scripts
our health check flags this for matomo 3. Is it fixed in 4 or mitigated ? Using the GET HTTP method, Nessus found that :+ The following resources may be vulnerable to blind SQL injection :+ The...
View ArticleTransitions Fails with Http 406
Behavior --> Transitions fails every time for my site I see this POST transaction failing with a 406 not acceptable error POST...
View ArticleError on archiving process
Hi, since I upgrade Matomo to 4.1 version, the archiving schedule task are returning error when try to archiving some segments, reports and plugins. Here is the error message: ERROR [2021-01-19...
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Matomo Site Search is not tracking any data
Hello Team, We have Matomo 3.14.1 version running on the Production environment. Earlier we haven’t noticed “Site Search” was working or not. But after upgradation we come to know it’s not tracking...
View ArticleProblem Configuring Matomo 4.1.0 on Windows Server 2016/IIS10
I’m in the priocess of installing Matomo 4.1.0 on a new server running Windows server 2016 and IIS 10. The installation of Matomo, MySQL and PHP all went smoothly. I now have the following versions of...
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