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After upgrade ubuntu from 18.0.4 to 20.0.4.1 matomo is cant browser it
hi, I running the latest version matomo at ubuntu 18.0.4 and is fine. After I upgrade ubuntu to 20.0.4.1, matomo is totally can’t browser it? May know how I can fix it? thanks as the below error...
View Article! Missing visits actions from Visitor profile, matamo4.1.1
Hi, since I compared the visits actions(Visitors > visits log > Visitor profile) with my background data, I found the visitor actions showing on the matomo4 dashboard are missing data. Matomo...
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Not all countries appear in segment editor
Hi When I want to filter by country some countries like “Mexico” doesn’t appear as a suggestion. But when I manually enter “Mexico” the segment works correctly. Can this bug be fixed? Right now we...
View ArticleInstalled New Matomo Server but doesnt track all
Hi, I installed with success the Matome Server on premise. I added new WebSite (Based on wordpress installation) to it with success. On website I installed Piwik plugin and connected the server...
View ArticleNot recording visitors who are redirected to mobile version
Hi, I have a redirect set up in htaccess that anyone on a mobile device is redirected to the subdomain m. Matomo is not recording visits if this mobile redirect happens. If I go directly to the mobile...
View ArticleMatomo does not track on iphone
Matomo does not track on any iphone browser, tried different browsers, safari, firefox, any suggestions would be grateful It does track on ipad however. 2 posts - 1 participant Read full topic
View ArticleKeep recieving error, can't see stats
I am making a site on wordpress, and when I go to the reporting link on Matomo, I get this message for certain categories: “Oops… there was a problem during the request. Maybe the server had a...
View ArticleGd 2.x + freetype (graphics) Matomo 4.1.1
Hi, We have updated Matomo to 4.1.1 using PHP 7.4.8. All packages are updated but we cannot get gd 2.x + freetype (graphics) to work. We have tried a number of different online options for fixes but...
View ArticleKeywords are not defined
How do i activate so i can see the keywords in your Cloud service. All i find is a plugin. Do i have to rung Matomo on my own server for this? 1 post - 1 participant Read full topic
View ArticleNetwork error Iphone Matomo app
I have downloaded the matomo app for iphone Im getting the error Network error There was an http error The request returned the ‘not found’ it is looking for the matomo/index.php I have checked and...
View ArticleenableLinkTracking re-scan DOM after content changes
Hi, The documentation recommends calling “enableLinkTracking” to re-scan the DOM after content containing new download links to track is added. However, when we call this, we get a console error: “The...
View ArticleError query: Mysqli statement execute error : Out of range value for column...
I didn’t realize this was occurring until I started to get an error on the Visits Log (which I think is unrelated) but in my error log I keep seeing the above message with large values for...
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Matomo Modules failover
The latest dev branch its simply broken for some reason after installing the latest 4.x-dev branch, I get this: An error occurred Package “sentry/sentry” is not installed the worst outcome of this, is...
View ArticleDatabase upgrade from 3.14.1 to 4.1.1 taking hours
I started the upgrade of our matomo system at 11:30PM and it is now after 3:30am and the database update is still running… We average over 4 million page views a day so this is a very large instance....
View ArticleGet in contact with Matomo - how?
I’m trying to get in Contact with Matomo to make set up an support-account and deal with them. The forms on the site doesn’t work. Do anyone have a direct number or an email-adress to their sales or...
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Automatically tracked goals incomplete
I have an issue with the automatically tracked goals for “stay a certain amount of time” in Matomo. According to the documentation it is recommended to use automatically tracked goals. How to Trigger...
View ArticleEvents not showing in the Behaviour section (tracking http api)
I’m using the Tracking HTTP api for tracking events. These events show up in the dashboard and the visitor profile (with category, name, action). In Behaviour/Events however they do not show up and...
View ArticleFatale Fehler in Sachen PHP-Memory
Hi, ich habe seit dem Update auf Matamo 4.0 (jetzt bin ich bei 4.1.1) mit jeden Upgrade Fehler, die sich auch auf WP-Matomo im Backend auswirken. Das sind einerseits generelle Fehler wie: 500 Internal...
View ArticleSearch console data discrepancy
Hi there, may be a silly question. Data in search console and matomo differ a lot…are they reporting different metrics? In search console , for the same time-frame, it reports twice as much clicks...
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New to matomom hard time tracking users
I am looking for an Analytics tool and Mamtomo looks exactly what I am looking for, I was trying to assign SiteId but strangely it doesn’t work for me and I was wondering whats is wrong...
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