Setting ignore cookie fails due to wrong arguments
Setting the ignore cookie fails, apparently due to the wrong data format passed to gmdate: WARNING: //piwik/core/Cookie.php(155): Warning - gmdate() expects parameter 2 to be integer, float given -...
View ArticleNew bug on update
Hi, I updated Matomo yesterday. on Dashboard after update Visits Overview and Channel Type and Map shows one period previous of whatever Time period I select as default. Notice I had set Today as...
View ArticleHow to scheduler remove matomo.log file
hi, may know how I can set up remove matomo.log file at /var/www/html/matomo/tmp/logs now the file is growing until 20GB. thanks. 1 post - 1 participant Read full topic
View ArticleAuthorisation of Google Analytics Importer fail: "Could not verify the...
Hello, I have been following this guide in order to setup the google analytics importer. Everything went smoothly until it came to actually authorising the importer. After clicking the “Authorise”...
View ArticleIssue after website migration
Hello, I recently migrated a website to a new domain, and now Matomo is not working anymore on my new domain. I did do some troubleshooting (build-in into the plugin) and got these two orange errors:...
View Article"Force tracking without cookies" and upgrading Matomo
Our site is using the “Force tracking without cookies”, which says: Enabling this option will automatically update matomo.js, so it contains some additional code to ensure all trackers won’t use...
View ArticleDoing Post deploy test and getting Error 500 0 0 93
I am going through the post deployment checks on a Windows 2016 Server install where you check to make sure the below files are accessible… ○ /matomo.php and /piwik.php ○ /matomo.js and /piwik.js ○...
View ArticleMysqli statement execute error : Duplicate entry - key "PRIMARY" - In query:...
I get a “Duplicate entry” error in the php_errors.log at the same time my platform goes into throwing many HTTP 500 errors. Error excerpt: “Error in Matomo (tracker): Error query: Mysqli statement...
View ArticleEmail Reports to Outlook.com
Email Reports from Matomo will go to GMail, Yahoo!, and AOL, but not to Outlook Live. I can only assume this is a problem with how Microsoft has their webmail service configured. Email from the Matomo...
View ArticleAPI.getBulkRequest returns null with callback Parameter
Hi, when I use the getBulkRequest Method with Matomo 4.1.1 and append the &callback or &jsoncallback Parameter, the array values in the response will always be null. This used to work with...
View ArticleOnly able to Access Real-Time Data
Not sure why this occurring, but as the title suggests, I am able to view real-time data of where a user is going throughout my page. However, in virtually every other tab (Visits Log, Overview) on...
View ArticleVisit type returningCustomer w/o commerce setup
I’m curious how/when visit type is recorded as ‘returningCustomer’. I have a site whose new and returning segments weren’t adding up to the total visits. I found out that some visits are being...
View ArticleError when running tests on localhost install
I have a new local install. It appears to be functioning correctly aside from me being unable to run the tests successfully. I installed Matomo by cloning the git repo then using the Matomo...
View ArticleC# Client and Unity
Hello everyone! I am currently trying to add analytics functionality to a Unity app. For that I am trying to use the C# client found here: https://github.com/matomo-org/piwik-dotnet-tracker However I...
View ArticleClik here to view.
Web & API response 504
We build matomo(4.4.1) and mysql in the same server(AWS instance t3.2xlarge 8 CPU, 32g RAM). We found the sql process is more than 150. Screen Shot 2021-02-08 at 7.05.58 PM1398×328 215 KB Is it...
View ArticleALB Sticky Sessions or a working MATOMO_GENERAL_SALT ? Containerized environment
Hi, I’ve got Matomo configured completely headless inside a docker container that runs on AWS ECS with an AWS Application load balancer in front of it. I’m running two containers in a load balanced...
View ArticlePrecidence of Environment Variables
It seems to me that the values contained within environment variables are only used upon the initial setup, and then after that are just missed or not used. Am I correct? Is their documentation about...
View ArticleApache Issue with Docker
I’m running Marino in a docker and have it setup successfully with MariaDB however it won’t launch due to something wrong with the Apache server. Any ideas? [38;5;6mmatomo [38;5;5m21:53:01.96 [0m...
View ArticleCan't choose different date ranges for each dashboard
Not sure if this is a bug. But I’ve got several dashboards and I want to set different dates for each of them. Matomo only allows me one selection for all dashboards though. 1 post - 1 participant...
View ArticleGoals don't record data
After having succesfully installed different tags and triggers, I wanted to instal some goals. Though, when I link these goals to events, they don’t record any data. I’ve tried a lot of different...
View Article