Is this Cron Job Working?
A couple days after updating to 4.1.1, I have started getting a “Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much...
View ArticleMatomo Heartbeat
I am using matomo for wordpress and it keeps showing the time spent on the last page of the visit as 0 seconds. I have enabled the heartbeat to ping every 5 seconds but it made no difference. Is there...
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Auto archiving returns error access
Hi all, after upgrading to the latest version 4.1.1 (from 3.8) we started to have the following issue when we executing the auto-archive command in a windows server with task manager: D:\php\php.exe...
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Missing yearly data "Visitors Overview"&"Visits Over Time" dashboard widget
Hi, first and foremost and would like to thank everybody who has worked extremely hard over the years to make Matomo/Piwik one of the best open source platforms out there. I have been a Matomo/Piwik...
View ArticleError in email reports scheduled reports truncate limit
After the update to Matomo 3.14.1, the scheduled_reports_truncate limit parameter is no longer correct. The rows in the email reports are always limited to 100 regardless of the value set in the...
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Session expired after upgrade to the latest version
Hey there, I am facing an issue after major upgrade to the latest Matomo version. I have Googled a lot and see it was an issue with some older versions, but it happens again to me (never happened...
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Upgrade to 4.2.0 fails with SQL error
Hi there, I’ve tried to upgrade the databse from version 3.13.5-rc1 to the new version 4.2.0. I’m getting the following error: Error trying to execute the migration ‘UPDATE matomo_log_visit SET...
View ArticleA fatal error occurred v4.2.0: Illegal length modifier specified 'f' in...
Hello, last night I updated to 4.2.0 and then I received the following: A fatal error occurred The following error just broke Matomo (v4.2.0): Illegal length modifier specified ‘f’ in s[np]printf call...
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No analysis since yesterday
Hi there I’m using matomo since many years without any problems. Since two days there are no analysis. On the Developer Tool in Firefox is an issue: POST...
View ArticleArchiving extremly slow after Update 4.1.1 -> 4.2
After an Update to 4.2 archiving has become extremly slow, even when using auto-archive with a cronjob: /usr/bin/php /path/to/matomo/console core:archive --url=http://example.org/matomo/ mytop shows...
View ArticleMatomo4.2安装配置后，无法收集到访问日志
我按照官方文档进行了配置，并且在网站页面添加了javascript ，但是访问我的网站确一直没有收集到访问日志。查看matomo的nginx日志，有对应网站上的请求记录。但是在mysql的matomo_log_visited中没有任何信息。我在命令行执行/usr/bin/php72 /data/soft/matomo3/console core:archive...
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Email scheduled reports not sending
Hi there, I have set up email reports in Matomo - one weekly and one daily. However, they just aren’t sending. I’ve even clicked the Send Report Now link and nothing is being sent. I am included in...
View ArticleRegex for conversion matching not working correctly?
Hi, I’ve been trying to count conversions with matomo when an URL with a certain URL pattern has been visited. The URL looks like this: http://domain/keyword/keyword/1/2408 The regex we’ve created is...
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The plugin GoogleAnalyticsImporter could not be loaded as it has missing...
Hi, I’m trying to import old google analytics data into a wordpress site but I’m having problems even accessing the “import” section within Matomo admin. The image below shows my issues:- Screenshot...
View ArticleSELECT searching 30 000 000 rows without index
Hi there, we are having severe performance problems in our matomo installation (4.2), possibly after upgrading from 3.x, but that is not sure. When a user logs in, it seems like there are several...
View ArticlePerformance metrics problems after upgrade to 4.2
Hi, I’ve opened an issue post over at GitHub about this. I want to downgrade to version 4.1 for now, until this gets sorted out. Besides copying the 4.1 files at Matomo’s folder, what DB queries are...
View ArticleURGENTLY need support for downgrade to v. 4.1.1
The 4.2 version didn’t work for me. I need to downgrade to the previous version as soon as possible. I got matomo-4.1.1.zip from builds.matomo.org, but after uploading the files and replacing the...
View ArticleUpdate to 4.2.0: core:archive exception
Hey, I receive the following exception after updating to 4.2.0: root@b06e25217d80:/var/www/html# /usr/local/bin/php /var/www/html/console --matomo-domain=matomo.mydomain.com core:archive >...
View ArticleGoal triggered by event with a value does not show the revenue
I defined a goal whenever a user fires an event. The event triggers with a value. On my project the event is fired by this javascript code: _paq.push(['trackEvent', eventCategory, eventAction,...
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