Oops… there was a problem during the request. Maybe the server had a...
Hello, I have the above error message and don’t find any error in the php and apache log (Debian Server): Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe...
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Time Zone settings
Hi there, I’m trying to make sure that all parts of Matomo have the correct time setting. From Diagnostic > System Check I see two entries that I’m not sure are correct, they are: PHP Timezone: UTC...
View ArticleRefused to execute script from 'https://ourmain.js' because its MIME type...
This problem is inconsistent, it works for some users and not for others. Also, it works for some users on a browser and not another. 1 post - 1 participant Read full topic
View ArticleIssue with old archives not creating correct report stats
We seem to have an issue with some of the archived data with some specific sites/dates we are tracking, but I am not sure how to fix it. Since we have a number of sites we do have “Delete old data”...
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Page Performance data not being collected
Hi! I’m having a really hard time getting page performance stats to show up. I tried debugging with one of my trackPageView actions, and it turns out that these actions are intentionally ignored by...
View ArticleMySQL replication question
Hello, Is there any way to use a master/master Mysql replication with Matomo 4 or do we have to use only master/slave replication to prevent any duplicate entries and other errors like that ? Thanks !...
View ArticleInconsistent results from Reporting API when defining segments using...
We are encountering unexplainable inconsistency in the Matomo API responses when segmenting data using pageTitle prefixes. Please see the query examples below and their Matomo responses, and the...
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Matomo Mobile 2 HTTP error "bad request"
We are using Matomo 4.2.1 and trying to login via the Matomo Mobile 2 iOS app. However, when we try to login we are getting the following error: Network Error There was an error “HTTP error”. The...
View ArticleMatomo server down
Hi We have quite a lot of traffic at the moment and our server with Matomo is always going down. To solve the problem the hoster told me he had to increase “pm.max_children” to 20 which only helped...
View ArticleTmp_path in IIS / Windows environment
I’m viewing the Config file under Diagnostic, and for tmp_path currently the following is set: /tmp However, I’m running Matomo on IIS and under Windows, folders use backslash \ Thus, do I need to...
View ArticleCustom reports data missing
Hi I am evaluating Matomo for using it as as our Data Analytics tool. I’ve integrated it with a react project. I fire events from my site and created a custom report for displaying the data. The...
View ArticleUrl is not tracked in server side tracking
Hello everyone I’m using Matomo with the C#-Tracker, but without client side code. We want to avoid client side tracking, if it is possible. The requests are tracked, even the unique ID that we give...
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A non well formed numeric value encountered - Matomo 4.2.1
Not sure if this is something that has been already reported. (Matomo Cloud) (Module: Goals, Action: getEvolutionGraph, In CLI mode: false) image3120×1193 352 KB I think it this is the reason for a...
View ArticleArchive not showing online
Hi I installed matomo yesterday via docker-compose. I am successfully logging some data (live logs) but they are not showing on the other pages (behaviour/sites ans events). I triggered the archive...
View ArticleEmail reports are not sent
Hello, not all mail reports are sent. The process aborts with the following message: WARNING [2021-05-03 01:21:44] 2328...
View ArticleMatomo Analytics Wordpress-Plugin trackt nicht
Ich habe das Plugin installiert und aktiviert. Das Tracking ist aktiviert. Die Diagnose zeigt keinen Fehler. Aber es erfolgt kein Tracking, lediglich mein Seitenbesuch als admin wird getrackt. Woran...
View ArticleGoogle and Bing crawlers fail to call the tracker endpoint
Since I want to track Google and Bing crawler access times and counts, I installed the BotTracker app. Since Matomo v4 it does not work OOTB anymore, since a robots.txt is contained now which denies...
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Campaign-Reporting Missing Data?
Hey together, please take a look in my campaign reporting, here for one campaign. I have about 4622 Visits in this campaign. By unfolding the campaign I see more data. But the visits in the broken...
View ArticleCannot access Matomo - **Warning:** You are now accessing Matomo from
Hi, I am just starting to use Matomo and have using the docker version. I was able to run the initial setup fine. Now I want to access Matamo web (php) using 127.0.0.1:9051/ and I get this error...
View ArticleBulk Request in API returns sum of values with same key
(topic withdrawn by author, will be automatically deleted in 24 hours unless flagged) 1 post - 1 participant Read full topic
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