Problem with the anonymous user (opens the login page)
Hello, I am trying to get the anonymous user to work but I am unable to get it done. I have set the View permission on every website that I am tracking with my Matomo installation as stated in the...
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There is no data for this report but there is on dashboard
I have URLs and events being recorded on the dashboard but nothing is being recorded in the reports. Screenshot 2022-01-07 1205031144×619 29.8 KB 7 posts - 2 participants Read full topic
View ArticleTime spent for a single visit
Hi When a visitor perform one single visit there is no information on time spent on webpage. Anyone know how to fix the problem? I tried this tip with no result:...
View ArticleNew Matomo installation stopped tracking Firefox
I just installed matomo a few days ago on a shared hosting service for my webpage. It worked great first, tracking all visits as far as I could tell, including my own visits through Firefox. Then I...
View ArticleGeolocation wrong on internal network + possible solution
Our websites are accessed externally and internally (with an IP from the local network range). GeoIp is installed and enabled. Despite having set enable_language_to_country_guess=0, the geolocation...
View ArticleMatomo for Virtuemart 3
I need ecommerce tracking for Virtuemart 3. I found Statistics: Piwik for VirtueMart2 but its only for J2.5 and VM2. I have idea use for tracking this: Conversion Tracking Plugin for VirtueMart Order...
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Tracker Proxy does not work under Matomo 4.6.2
Hi, I was happily using the tracker proxy to hide my matomo Url and it worked fine under Matomo 3.x: github.com GitHub - matomo-org/tracker-proxy: HTTP proxy for Matomo's tracker API. This... HTTP...
View ArticleVisitors not counted after switching to php 8
We switched to php 8 in our server and Matomo doesn’t count visitors anymore. I got a number of those warnings when clicking on a custom alert link saying Unique visitors decreased to 0, and I wonder...
View ArticleForce Update of City database URL
Hi, how can I re-force / force an update of the dbip urls given at the settings page? I can only switch between monthly and weekly, but not force it manually. Is there any hack to do this? Regards, 4...
View ArticleMy javascript tracking code not working
I am using this to track page view from localhost in console request is successful with 204 response. But on dashboard can’t see track data. Below is my tracking code <script> var _paq =...
View ArticleProblem removing data from Matomo
Hello, We seem to have some corrupted data in our Matomo database. When we try to view the behavior reports in Matomo and including the first month when we started using Matomo it seems to be a memory...
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"Show more clearly the freshness of reports" not working
Hello, before the update we was able to check the freshness of the reports by doing this: Analytics Platform - Matomo How do I see how long ago was a report generated? - Analytics Platform - Matomo...
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Enabling development mode breaks deployed install
Hi there! Just installed 4.6.2 in a plain U20.04 VM, no issues until I tried to enable development mode throut CLI in order to use the VisitorGenerator Plugin. Enabling the development mode returns...
View ArticleExclude bot traffic by provider
I am running into a lot of bot type traffic that hits a homepage. It resembles a regular web visitor so I cannot exclude by user agent. The IP addresses are always different so I cannot exclude by...
View ArticleIssues with dumping user id's from mysql database
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View ArticleChanging noreply_email_address config setting
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View ArticleMatomo 4.6.2 load test causing high aws rds cpu and high connections
Hi Currently we are using Matomo 3.13.6. We have load tested using Visual Studio for 50 constant users and found the following: AWS RDS cpu: < 40% DB connections: < 11 Hits per second: 286 We...
View ArticleCannot login, due to Form security
Hi, I just installed The latest Matomo for the first time. The installation went fine but I cannot login. The error message reads: „ Error : Form security failed, invalid origin. If you previously...
View ArticlePlugin ShortcodeTracker does not work as expected
I have moved the matomo installation from a sub domain to a directory of the main domain. (System: Ubuntu 20.04 LTS, PHP 8, nginx, Matomo 4.6.2) Following a new shortend url using the plugin fails...
View ArticleiFrame - height for reports
I have only switched recently from Google to Matomo and it is great to see how easy it its. I have tried to include Matomo reports in my website using iframe and failed as I need to specify the height...
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