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CORS is not working
Hello Team , We are facing issues while allowing CORS on matomo. What we are trying to achieve is we want CORS to be enabled from particular domain , however it does not seems to be working. We have...
View ArticleSegment with condition "does not contain" shows wrong for Page URLs
Following steps: I create a segment that should not contain “umfagen” keyword in the URL: https://ibb.co/wWNfVDs I select the segment and open the visit log. I contains no entries with url and this...
View Article60% bounce rate difference between Google Analytics and Matomo
Hello, we are migrating our websites from GA to matomo. The problem is the bounce rate between the 2 analytics have like a 60% difference. What can explain that difference? If for example an event is...
View ArticleError Message when importing - Goal limit reached at 15
Hi, Just wondered if there was a fix for the following issue? “Error message: Error on day (unknown), Cannot perform this action as the limit of 15 goals has been reached. These errors are unexpected...
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Python errors using log file analytics method
I have Matomo installed, but having difficulties trying to get it to use the log file analytics method. I have a log file, and I have a measurement setup in Matamo. However, when I run the python...
View ArticleYour docs are great, but can't find this about shell_exec settings
Running the Matomo WP Plugin on a 5.9 WordPres site I have this warning, non critical in my Matomo configuration and wonder how I should deal with it. set_time_limit mail parse_ini_file glob gzopen...
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Meherere Websites in einer ID
Hey, ich habe ein Problem: Ich habe in meinem Matomo Besucherlog von einer Seite/id immer verschiedene Domains aufgeführt. Wenn zum Beispiel in der Übersicht steht das es 30 Besuche waren, dann...
View ArticleUnable to start session. error message on a fresh install MATOMO 4.6.2
I have just installed MATOMO 4.6.2 but get the following error message halfway through the setup process Zend_Session::start() - Warnings:...
View Article"Events"">Event tracking not showing up in "Behaviour" ->"Events"
Hello, I’m using matomo.cloud to watch my traffic. I just implemented simple event tracking on my website (click event on button etc.). I can see the event being recorded in Dashboard and in “View...
View ArticleNew web sites do not appear in the dropdown menu
Hi! I’m using Matomo 4.6.2. This same installation has been working fine for months, tracking usage for 17 web sites. Couple of days ago, I added three more sites – numbers 18, 19 and 20. While these...
View ArticlePHP Fatal error : Monolog/Handler/WebNotificationHandler.php on line 34
Hi, Context: WordPress (5.8.3 or 5.9) connection to Matomo on Premise (v4.6.2) with WP-Matomo Integration (v1.0.26). For some reason, there is a 500 error since last night at 0h05 while nothing has...
View ArticleUsing "segment" in API doesn't filter correctly
I want to get all JavaScript errors via API. The parameters are: module: API method: Events.getName idSite: 1 period: range date: last14 filter_limit: 50 filter_sort_column: nb_events...
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Incorrectly displays page generation time
I noticed that the most recent version of the counter incorrectly and randomly for each visitor shows or does not show the page generation time. It also gives the average page generation time if you...
View ArticleTotal number of pageviews issue (wrong sum of multiple days)
Hi, There seems to be an issue with the sum of the pageviews (not unique) for periods spanning multiple days. We have a new (blog post) pages which was published on 2021/12/10 and started receiving...
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Error message when authorizing Matomo
Hi, I’ve followed the guide IMPORT GOOGLE ANALYTICS DATA (https://matomo.org/docs/google-analytics-importer/) and I get an error when it’s time to authorize Matomo to import the GA data. I’m on the...
View ArticleFacebook Pixel via Matomo Tag Manger - Working in Preview but not working in...
Hello together, I am currently trying to implement the facebook pixel on my companies website using the matomo tag manager. In preview mode everything is working fine and the matomo tag manager is...
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Site damaged with search?
I searched for something and get a damaged site Analytics Platform - Matomo You searched for abc - Analytics Platform - Matomo 3 posts - 2 participants Read full topic
View ArticleAddition of filetypes for static downloads
This is similar to : https://forum.matomo.org/t/import-logs-py-extend-the-list-of-file-extensions-to-track-as-downloads/10395 I’d like .whl and .asc to be added to the list of static downloads. Can...
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4.7.0-b2 Update fails with MySQL 5.5
Hi guys, I already posted this on github: github.com/matomo-org/matomo 4.7.0-b2 Update fails with MySQL 5.5 opened 07:11AM - 02 Feb 22 UTC Geddo Potential Bug ## Expected Behavior Updating to 4.7.0-b2...
View ArticleCritical error while upgrading to 4.7.0
The upgrade to Matomo 4.7.0 went to the following error while the database converting is running: Kritischer Fehler während der Aktualisierung:...
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