Memberpress Tracking issue
Hi there, I have been using matomo on premise for quite some time now but since June, the memberpress ecommerce has completely stopped working… not a single purchased tracked anymore. I thought is was...
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Oops… there was a problem during the request. (80 million views month)
in AWS, I am using 3 c5.4xlarge instances and a db.m6i.4xlarge DB, but randomly the “visits overview” shows this errors: Oops… there was a problem during the request. Maybe the server had a temporary...
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403 Error when Authorising Google Analytics Importer
Hi Community, We have setup on premis matomo and all appears to working well. At the stage where we want to import GA data for site. We have followed:...
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Import page generation time with real-time logging
Hi all, I try to set a custom regex for real time log import while piping through Apache, but doesn’t matter what I try, I get a syntax error from Apache, or Invalid line detected (line did not match)...
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Duplicate session are being stored in Matomo version 4.11.0
Hi there, We are using Matomo 4.11.0, the visitors sessions are being stored duplicate. In one session there are actual actions performed by visitors like clicks, pageview, download etc. In the second...
View ArticleVoucher Codes in Purchase
Hi there, I am relatively new to matomo and wonder how I should use the Matomo tracking codes in case a voucher is added to the purchase. I can imagine that I would use a custom dimension in order to...
View ArticleSearch/Engines & Keywords
Hi there When I click on “combined keywords” under “Search Engines & Keywords” navigation, I get an error. But, actually I should be able to see “Impressions”, CTR and AVG Position of the...
View ArticleTry #1: LOAD DATA INFILE & Try #2: LOAD DATA LOCAL INFILE
Hello all, I’m trying to import GA data into Matomo with the Command line. Everything seems to work well but I keep having : Try #1: LOAD DATA INFILE : SQLSTATE[28000]: Invalid authorization...
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SEO Ranking Widget Intermittent Error
Hi all, Has anyone else noticed this error and is there a fix for it? I tried deleting the widget and adding again. Sometimes it will work for a session then revert back to the error again. Its the...
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Google analytics importer problem
I’m using wordpress on premise 6.0.1 google analytics Importer Matomo 4.2.0 matomo analytics 4.11.0 matomo Marketplace for wordpress 1.0.8 Hi, to performe the migration I followed the following links...
View ArticleFailing miserably installing Matomo on DigitalOcean Droplet
So i needed a completely external resource from where to run my Matomo stats and I chose DigitalOcean since they have a reasonable price/service level and frankly, I wanted to get up to speed fast and...
View ArticleAndroid users with multiple devices WITHOUT UserId ?!
Hi, I realize that according to Matomo many of our android users have multiple devices but we don’t send any UserId to Matomo. How is this possible? Thanks you. 3 posts - 2 participants Read full topic
View ArticleHow to get Matomo to stop keeping track of EVERY VISITOR
My situation is complicated, so I’ll just give you the bullet points and what I need. 1- I put a box on more than one website 2-When I put a container on a site, Matomo automatically tracks all...
View ArticleWarning message after update
After updating to Matomo version 4.11.0 I have received this warning message: “WARNING: /core/Filechecks.php(176): Deprecated - trim(): Passing null to parameter #1 ($string) of type string is...
View ArticlePiwik can't initialize character set utf8
The Piwik analytics page displayed error SQLSTATE[HY000] [2019] Can’t initialize character set utf8 (path: /usr/share/mysql/charsets/) so I could not access the admin interface, Any idea on why is...
View ArticleNach Update auf 4.11.0 kein einloggen mehr möglich
Hallo, nachdem ich vor 2 Wochen auf 4.11.0 upgedatet habe kann ich mich nicht mehr einloggen. Ich habe gegoogelt und schon vieles ausprobiert. Leider ohne Erfolg. Folgende Fehlermeldung kommt: Fehler...
View ArticleAbout UA-CH Archives
Hello Matomo Teams! If archiving of UA-CH is implemented in Matomo 4.12, will the archiving function of User Agent be lost? Or is it possible to archive both User Agent and UA-CH? 1 post - 1...
View Article4.11.0 uses http instead of https to contact marketplace
I’m testing the upgrade to 4.11.0 in our dev system and it tries to go to plugins.matomo.org via http instead of https, getting blocked by our forward proxy, even though I’ve set the...
View ArticleCreate User without invite with same email address for auth token
At first: I got a matomo on premise installation which i wanna use to track the (wordpress) webpages of my customers. By using the matomo plugin for wordpress i need an auth token to connect the...
View Article"Got an error reading communication packets"
Hello, I have a fresh installation of Matomo 4.11.0 running on a Apache2 server with PHP 7.4 FPM behind a reverseproxy. I was able to add a website and see real time events but opening most of the...
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