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Error excluded referrers
I wanted to use the new referrers exclude option, but i got an error while adding some Domains Now it is not longer possible to save it: 1 post - 1 participant Read full topic
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Uknown error during PowerShell configuration
Hello, I try to deploy Matomo on my tenant and add it to my Sharepoint Website. I use Matomo On Premise Version. I follow all the step from the readme file. I add Matomo app on my Sharepoint App...
View ArticleRaw logs deleted without my permission
Hello Matomo Teams! Does the PrivacyManager plugin that automatically deletes raw logs work even if “delete_logs_enable” is set to 0 (disable)? version :4.10.0 2 posts - 2 participants Read full topic
View ArticleGlobal optout is not working: this.isUserOptedOut always return FALSE
Hello, thank you for developping Matomo! I’m trying to have the global optout feature working as described here:...
View ArticlePlugins and GeoDB configs don't survive restarts (Kubernetes StatefulSet)
Hello, This has been driving me crazy for some time and I haven’t found any answers, so I guess I’m going to go ahead and just ask here. I had Matomo setup on Kubernetes as a Deployment (+ a service,...
View ArticlePages report: sum of pageviews wrong when extending the time range
Using the api or even the pages report online i get strange results when I compare the pageviews value of the same url in one period with another, longer period. For example I get 216 Pageviews From...
View ArticleprocessRequest and REST Api different Results
This is processRequest in a own custom plugin. Request::processRequest('API.getProcessedReport', array( 'apiModule' => 'CustomReports', 'apiAction' => 'getCustomReport', 'idSite' => $idSite,...
View ArticlePage views in the event of a DDoS attack
If I import the raw log of a DDoS attack where the site is accessed 10000 times per second by the same IP address, will the PV count be archived at 10000PV? 1 post - 1 participant Read full topic
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Global websites settings: WARNING: /libs/Zend/Db/Statement/Pdo.php(229): Warning
Got this warning when trying to save a global excluded IP: WARNING: /libs/Zend/Db/Statement/Pdo.php(229): Warning - Array to string conversion - Matomo 4.12.0 - Please report this message in the...
View ArticleSame number of unique visitors and visits on every day, with cookieless tracking
Hi, I’m running Matomo 4.12.0 on a new install from earlier this week. I have checked the “Force tracking without cookies” on Admin: Privacy: Anonymize data, and also I have updated my tracking call...
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Matomo Wordpress Plugin Error
Hi I am seeing the following when trying to clear old db entries over 365 days old. I have the latest version of the matomo wordpress plugin installed Version 4.11.0. I was trying to clear old data as...
View ArticleDatenbank Tabellen gelöscht, kein Tracking mehr möglich
Hallo, nach unseren Tests wollten wir die bestehenden Reporting-Daten zum Go-Live einer neuen Website entfernen. Dazu wurden die Anweisungen auf https://matomo.org/faq/how-to/faq_73/ durchgeführt....
View ArticleAnalytics Import (GA4) get's killed saying SITE-ID doesn't exist
Hey there, I’m relatively new to matomo, although I’ve tested it on a personal Blog for about half a year, I didn’t touch it too deep yet. However, yesterday I wanted to import Google-Analytics Data...
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Realtime map point size
Hello, I’ve been using matomo for few years now and I love it ! I’m not sure whether I missed the place where I can set that or if it’s just not possible, but I find the point size on the realtime map...
View ArticlePhp-fpm.sock failed error after upgrading to matomo 4.11
Hello! I’m having the following error when there is high traffic on my website for around 5% of events since I upgraded to Matomo 4.11: connect() to unix:/run/php/php-fpm.sock failed (11: Resource...
View ArticleMarketing Campaigns tracking cross-site
Hi all We have a couple of linked websites where the user journey is domain.com → otherbit.domain.com, both of which have Matomo tracking on and are set up to use Matomo cookies across the root...
View ArticlePHP Fatal error with the WordPress plugin
Hello I can’t use Matomo on WordPress since few days. I have this error PHP Fatal error: Declaration of DI\\Container::has($name) must be compatible with Psr\\Container\\ContainerInterface::has(string...
View ArticleWay to much data and matomo Cron tab doesn't have enough memory
I have several issues regarding data on my Matomo installation. With about 30 000 visitors daily on an onprem internal network website my MySQL database has now passed 15 GB worth of data. The last...
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File integrity errors after upgrade from 4.11 to 4.12/4.12.1
Hi! I get file integrity errors when upgrading from 4.11 to 4.12/4.12.1. From 4.10 to 4.11 there were no errors. I’m downloading https://builds.matomo.org/latest.zip I’ve tried console...
View ArticleMysqli prepare error: Unknown column 'description' in 'field list'
Hello, since the last update, 4.12.1, I have the following message that appears when I want to add a new Variable in the TagManager: Mysqli prepare error: Unknown column ‘description’ in ‘field list’...
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