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/import_logs.py not working with python 3.9

Hello ! I migrated my matomo to a new server with python 3.9. I cannot import anymore the logs when it was working fine with python 3.7 python3 mymatomopath/httpdocs//misc/log-analytics/import_logs.py...

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New website not receiving any data

Have added a new website (Discourse forum) to my self-hosted (Cloudron) Matomo instance. Note: there are a couple of other websites already being tracked. The Discourse forum seems to be sending data...

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Filter_limit not working with API.getBulkRequest

Hi Everyone, I’ve a request to get a multiple visitors profiles (with segment by visitor ID) concatenating a lot of Live.getVisitorProfile calls with API.getBulkRequest method. I’m triying to get...

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Problem mesuring goals

Hi, I’m having trouble setting up some goals. I have been able to configure and measure correctly goals of downloading documents and link to external website, but I can’t get the ones for visiting a...

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Default Tag Manager container missing

According to https://matomo.org/faq/tag-manager/create-a-container-in-matomo-tag-manager/ When you create a new site in Matomo (most of the time a container will equal one website), the Tag Manager...

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Wordpress plugin not visible anymore

Matomo has been working fine and recently the plugin doesn’t show up anymore. Just gone. How can I reinstall without losing the data? Thank you very much 1 post - 1 participant Read full topic

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Error Widget Matomo.Org Blog

The Matomo.Org Blog widget gives the following error “curl_exec: SSL certificate problem: unable to get local issuer certificate. Hostname requested was: matomo.org” All other widgets and sites work...

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Goal events not really usable?

My client is interested in shifting from Google Analytics to Matomo. I’ve set up some custom event tracking through Tag Manager with various Event Categories, Event Actions, and Event Names and want...

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PageSpeed Insights error: There was an error setting cookie `_pk_id.1.5495`

Hello, I’m using the Matomo version 4.12.3. with Joomla! 3.10.11. In PageSpeed Insights I get the following console error shown under “Best Practices”: There was an error setting cookie _pk_id.1.5495....

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Enconding problems for query parameters in log_action

Hi! We have an on premises installation for a Swedish website and everything works just fine with the encoding of the Swedish characters å, ä and ö. Except for when it is used in the as values for the...

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Deprecated - trim()

Just reporting here as suggested. WARNING: /core/CliMulti/Process.php(259): Deprecated - trim(): Passing null to parameter #1 ($string) of type string is deprecated - Matomo 4.12.3 - Please report...

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Printer Bug Set

Can you suggest to me how we can set the printer bug? And also recommend me the best sublimation print to buy. The Geek Cart – 22 Nov 22 Best sublimation printer for beginners - Top 8 Printers - Guide...

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About tracking search terms for adword campaign

Hi, When I access the campaign URL,Is it the specification that 1 and 2 of the following Google Ads parameters are deleted and aggregated as the page URL? I have not installed any campaign report...

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Source of Campaigns in API

Hello, I am using the API to retrieve specific information, mainly the source of goals, top pages etc… for a customized dashboard for a customer. The campaigns are retrievable with...

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Heatmap & Session Recording Tracking error in System Check

Hi support team, I have installed Matomo om my local system for testing and development purpose. I also want to use HeatmapSessionRecording plugin. But the system Check showing following an error. The...

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Problem with Google Analytics Import

Hello! I have installed and configured the Google Analytics Import widget. When trying a GA4 import, I am getting the following error message: ERROR [2022-12-06 17:18:13] 23383 Uncaught exception:...

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Error Date format occurs every day after midnight

Hi ! I have a problem that occurs every day after midnight. I get an email with the following error: ERROR [2022-12-06 00:00:10] 1171501 Scheduler: Error Date format must be: YYYY-MM-DD, or ‘today’ or...

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Forbidden You don't have permission to access this resource

I have read through a number of your threads and wanted to “clear the decks” with a clean thread. I am hosting my wordpress site with GoDaddy with nearly ALL vanilla install. I am logged in as the...

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_pk_id and _pk_ses cookies set by Matomo is not HTTPOnly

Hi, I guess this question was asked earlier but I could not see any response for that so just posting the question again. During penetration testing there has been a security concern about not having...

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Dashboard is publicly accessible

Version: 4.9.2 If I provide a direct link to a Dashboard or a section of a dashboard to a friend, they can access the page without login whatsoever. When navigating to the root domain, they see a...

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