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SELinux problem: temporary csv-files and mysqld

I’m running Matomo on a CentOS 7.9 machine and would like to keep SELinux in Enforcing mode. I’ve configured other required policies like allowing httpd to send mail, connect to the db and write to...

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Can't access Matomo in browser after Ubuntu 22.04 upgrade

Hi, I just upgraded my server to Ubuntu 22.04. I can’t access to Matomo anymore after the upgrade. I have read this other post. It seems my problem is similar, I also had an issue with PHP (new PHP...

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Change config_id settings possible?

Is it possible to change the 24h period on the config_id creation and other values? 1 post - 1 participant Read full topic

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Content Tracking - Interactions with iframe ads not working

Hello everyone, I am currently digging into the posbilities of the content tracking functionality. With this, I’d like to meassure impressions as well as interactions of ads that are being placed on...

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Integrity constraint violation

Hi there, we are using aws rds as a database for matomo, to reduce the storage, we have to migrate from one to another rds instance. But after the migration, I start getting following error. Issue:...

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Are Segments reports inconsistent, or do I not understand what Matomo...

Looking at the data for the same segment and period, Behavior > Entry pages shows that the bounce rate for our landing page is 46%: The question mark in the table explains that bounce rate means:...

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Some pages are incorrectly being tracked without www in domain

We have Matomo Tag Manager running on more than 20 websites. Last year we launched a new one. It is more or less conventional Drupal website, no headless Drupal or whatever. All pages on this website...

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Track internal redirect link

(topic deleted by author) 1 post - 1 participant Read full topic

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A fatal error occurred - php8

Hi, i migrated from php 7.3 to 8, everything seems to work fine but if i go to Diagnostic > System check it throw fatal error: A fatal error occurred The following error just broke Matomo...

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IP2location conrol panel give "No entry or class found for...

Title says it all, after updating the ip2location plugin to 4.1.0 , the ip2location control panel give an error about path.ip2location not being found. Latest Matomo 4.12.3. If I deactivate or...

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SQLSTATE[42000]: Syntax error or access violation: 1104

Hallo zusammen, nach dem Update auf eine aktuelle Matomo Version bekomme ich permant folgende Fehlermeldung, egal ob im Backend oder in der shell: “SQLSTATE[42000]: Syntax error or access violation:...

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No page data for certain date ranges

Hi, For some date ranges theres no data for some pages - whats the problem? 1 post - 1 participant Read full topic

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Archiving job is not working

Hi there, Problem: The data is not being aggregated. The data is being tracked fine appears in real-time visitors log but not in other sections. Actually, I think the issue is with archive job. It...

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OneTrust script not loaded - missing document.write support?

Hi, we’re using OneTrust for consent management and want to display the consent banner via Matomo Tag Manager. Currently, we’re using Google Tag Manager, but want to switch to MTM. With GTM, we can...

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Issue while importing Google Analytics to Matomo "Access blocked:...

I’m trying to follow the video on this page https://matomo.org/guide/installation-maintenance/import-google-analytics/ … to get my Google Analytics data imported to Matomo. Everything worked fine in...

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Fatal error encountered in...

Hi there, I am getting following error. ERROR [2022-11-27 16:50:56] 24196 Fatal error encountered:...

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Pageviews = 0 on a segment

My Matomo installation has 2 segments: Mobile (device=smartphone) Desktop (decide=desktop/tablet) The “All visits” graphic shows correctly the total of pageviews for a certain day (the sum...

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PHP-FPM Failures Starting This Morning Running PHP 7.4

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Missing data in reports with a large date range

Does Matomo use sampling or another method that would exclude data on low-use pages from appearing in reports? I’ve seen this pattern on many of our low-use pages in the Behaviour / Pages report: If I...

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Implementing Consent to Cookie and Consent to Tracking using the Tag Manager

I am going through implementing Consent to Cookie and Consent to Tracking using below guide Analytics Platform - Matomo Using Cookiebot Consent Manager with Matomo - Analytics Platform - Matomo Est....

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