Deleted lots of websites with API now how to clean up the DB
@rick_pri wrote: Hi there, On our testing piwik instance we’ve deleted about 13000 redundant test siteids. However, I can see that the archiver is still running and trying to collate the statistics...
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How to use two incompatible version of Piwik on a website (or how to avoid...
@faza wrote: Hi, Here is my issue, I am using Piwik 2 and it is declaring a global variable window.Piwik. But another third party tag is also installed on the same page and presumably using a prior...
View ArticleHELP! Piwik won't upgrade from 3.0* to 3.2.0
@mandarin12 wrote: After following all the steps for carrying out a manual upgrade, The index page of Piwik website displays the following error: Fatal error: Declaration of...
View ArticleEmail report - can't send (Docker)
@ghost wrote: I created username "report@domain.com" to send the emails from that address. And filled all the information in SMTP, login, SSL (using Zoho mail) But when I try to send an email I get...
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Piwik Stats issue
@Sara_Frau wrote: Hello, I have a problem with the stats, they start from the day after I select. This is the screenshot of my stats: Schermata 2017-10-26 alle 09.15.11.png1681x428 32 KB As you can...
View ArticlePhp console fails with php 7.1.5
@Guillaume_Multon wrote: Hello I am using piwik 3.1.1 with php 7.1.5 and Zend Engine 3.1.0. I have installed extensions mysqli, pdo_mysql, ctypes, simplexml and compiled with session When i try to...
View ArticlePage titles split on /
@rick_pri wrote: We’ve noticed some weird unexpected behaviour with piwik when the page title has a / in the page title. The expected behaviour is that the page would show on a single line in the Page...
View ArticleVisits with Referrals being listed as Direct Entry
@jamie wrote: We’ve recently set Piwik up for a new website, but the referral details from at least one of the referring websites are not showing up in the reports. I can see that the urlref parameter...
View ArticleRequired PHP configuration (php.ini)
@SolutionHacks wrote: Hello every expert, this is kami. I’m trying to install free piwik on my site Syed Kamran and i’m facing this error “To prevent some critical issue, you must set the following in...
View ArticleSignup feature at Piwik
@Alex_Kurashenko_SUNG wrote: Hello! I saw old posts for piwik sign up, assume it is not suited for new piwik. Does someone have plugin or some way to make sign up at piwik? As right now I need to...
View ArticleHow to get the user name in the "Detailed visitor log"
@hema_latha wrote: 1.We are using piwik for the liferay to track the individual user, is it possible to get the user name in the “visitor log”? 2.By using custom report, is it possible to track how...
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Wrong statistics in VisitOverviewWithGraph in case of iframe mode with...
@serg wrote: Hi, I’m using PIWIK ver. 3.2.0 and here is my issue. In VisitOverviewWithGraph (embedded as iframe and with segmentation) in section ‘Visits Summary’ the whole presented data are...
View ArticleError/subdomain/host/php version
@emilpet wrote: Hello I want to test piwik on one of my sites but after uploading all the files to a subdomain I get the following message: To run Piwik you need at least PHP version 5.5.9...
View ArticleCannot connect to piwik when using import_logs.py to import server logs
@corin wrote: I’m using a bitnami piwik installation on an aws amazon server. I have assigned a domain to my amazon instance and also installed SSL. Everything is working smooth while tracking with...
View ArticleError after Update to 3.2 [solved]
@Othmar wrote: Hello After Upgrade from 3.1 to 3.2 the visitor log is not accessable. i got the message: Oops… während der Anfrage ist ein Problem aufgetreten. Möglicherweise war der Server temporär...
View ArticleOne site in multisite is corrupted
@daveh wrote: We run Piwik in a Wordpress multisite installation and it works fine for all of our blogs. Except for one. One blog is showing no data for past week, yet when I look at the Piwik...
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Problem automatic upgrade from 3.0.3 to 3.2.0
@ward_de_laat wrote: Hi All, I have upgraded automaticlly from 3.0.3 to 3.2.0 after this i can’t view anything anymore after logging in i get the following error in my chrome console:...
View ArticleWarning - mysqli::prepare(): MySQL server has gone away
@AK_CCM wrote: Hello all, Piwik shows me at the top of all pages 6 identical warning messages (please note that I removed parts of the absolute path): WARNING:...
View ArticleIssues with "How do I force the reports to be re-processed from the logs?"
@web_tester wrote: Hello, Recently I am working with Piwik. (around 200,000 visits per month) Piwik version: 3.2.0 MySQL version: 5.5.57 PHP version: 5.6.30-0+deb8u1 I decided to regenerate the...
View ArticleErrors after update to latest version
@Gal_Rotem wrote: hi, yesterday i updated my piwik from 2.15 to latest version (3.2.0) and also update from php 5.3.8 to 7.0.3. MySQL version: 5.6.22 running on windows server 2008, IIS 7.5 after the...
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