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Channel: Support & Bugs - Matomo forums
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How to sort ip addresses that accesed a particular url?

@corin wrote: I have huge memory spikes lately because of a mass spam I receive for some particular URL. I have imported the server-logs using import_logs.py and now I would like to list the ips that...

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Missing data in website with timezone equal to UTC

@eramirez wrote: Hi! One of my websites has the Canary timezone. It was working great until the time change from summer to winter time. When this happened, all the data shows perfectly until the...

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Automatically E-Mail Report not working

@Gizmo wrote: Hi, I have a problem with the automatically generated E-Mail reports. If I send me an report by myself via the ‘Send now’ button I receive an E-Mail like expected. But the task of...

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Undefined class constant 'self::TYPE_NUMBER'

@sjt wrote: Undefined class constant ‘self::TYPE_NUMBER’ Posts: 2 Participants: 2 Read full topic

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Big database: upgrade and cleanup issues

@bjo wrote: Hi, we upgraded our Piwik instance from 2.1.7 (AFAIR) to 3.1.1. piwik_log_link_visit_action has around 20GB, so I assume we forgot to activate the automatic purge options, core:archive is...

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HELP: Table piwik_log_link_visit_action is marked as crashed and should be...

@web_tester wrote: Hello, Recently I am working with Piwik. (Around 200,000 visits per day) Piwik version: 3.2.0 MySQL version: 5.5.57 PHP version: 5.6.30-0+deb8u1 Problem: Table...

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Hide IPs for users

@Reception123 wrote: We are a site with many subdomains for users. We currently use Piwik for analytics. We have a script we use to separate the subdomains and give them different IDs. The problem is,...

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Websites Not Tracking after Domain Move

@WebRanger1 wrote: I had to move all my websites to a larger server and decided to move piwik to a different domain name. I follow the instructions via the piwik faqs and everything work fine...

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Piwik reports warnings on startpage

@marcel.morgenstern wrote: Hello, today in the morning I was checking our Piwik and had to read the following two messages. WARNING:...

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I haved the below link

@HINDHUJA_S wrote: Continuing the discussion from How to use SetUserId function: Posts: 1 Participants: 1 Read full topic

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Recreating Funnel reports fails for specific date range

@lrueegg wrote: Hi We are running the official Funnels plugin. After changing the funnel configuration, the existing funnel reports are deleted. As documented in the user guide, we recreated all...

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Php console fails with php 7.1.5

@Guillaume_Multon wrote: Hello I am using piwik 3.1.1 with php 7.1.5 and Zend Engine 3.1.0. I have installed extensions mysqli, pdo_mysql, ctypes, simplexml and compiled with session When i try to...

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GEOIP is installed but IP is reported as unknown

@MBA_Journal wrote: My GeoIP has stopped working after years just after enabling php7 and opcache, although i cannot see any link. GeoIP Lite is installed, all ticks are green. Piwik reports, ISP and...

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Cloudflare App only CF IP's

@zala wrote: Installed Piwik on a subdomain and configured the Cloudflare App but I only see Cloudflare IP’s in my stats. According to the Piwik help I added the following lines to my config.ini.pho...

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Tracking outlinks and content interactions simultaneously

@phtd wrote: Hello, one of our main uses for piwik is tracking banner ads on multiple websites. Today some problems regarding tracking content that includes outgoing links via piwik javascript...

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Error: Form security failed. Please reload the form and check that your...

@sivagct wrote: Hello, I am trying to integrate Piwik with our portal running Apache & Application server. However, I get the error message (pasted in the subject line) after I type my username...

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Mysqli prepare error: Unknown storage engine 'InnoDB'

@Antal wrote: Hi, hope someone can help me out here? Just found my Piwik like this; Fout: Piwik is reeds geïnstalleerd. Original error was “Mysqli prepare error: Unknown storage engine ‘InnoDB’”. Ga...

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Android SDK captured incorrect local time

@samtang wrote: I have set the timezone of the server to UTC and I am using the Android app with Android SDK installed in timezone UTC+8. When tracking the usage of Android apps, all local time...

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How to track number of visit for each store using iOS and Android SDK

@samtang wrote: I have a iOS app and an Android app which have the same content and installed mobile SDK. Users can visit pages of each store by using the apps. I want to track the number of visit for...

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Duplicated entries in visit log using iOS and Android SDK

@samtang wrote: I have a iOS app and an Android app which have the same content and installed mobile SDK. When I look at the visit log, I found that there are duplicated entries with exact same...

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