Mysql server is becoming slow
@pattsumeet wrote: Getting this below error very often SQLSTATE[08S01]: Communication link failure: 1153 Got a packet bigger than ‘max_allowed_packet’ bytes - caused by plugin DevicesDetection Also...
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Heatmap plugin not rendering page correctly
@bernardmstreet wrote: Hey guys, Thanks for all the great work with Matomo. We’ve purchased some premium plugins including the Heatmap & Session recording, however the Heatmap is not loading...
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_paq.push() was used but Piwik tracker was not initialized before the piwik.js
@dpie wrote: We are using the following script to track events on Matomo 3.0.4 piwik.png948x211 9.29 KB However, we receive errors as follows in the browser’s console, although the activity is...
View ArticleTrack to 2 PIWIK Installations
@adsertor wrote: We have an on-site installation of PIWIK currently tracking all our websites We are thinking of moving to PIWIK Cloud for all the added benefits and premium features We would like to...
View ArticleError loading Loading Visitor Log (Oops… there was a problem during the...
@dany wrote: I have problem to load Visitor Log more then 1 Day. If i take one week or more, it’s running out to max. execution time or more then allowed Memory (php error Log). I don’t find a another...
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Report with 6months range failed with errors
@JunkeAl wrote: We want to set up a report and need e.g. a 6 months range or higher (up to 12 month) - but this report failed with errors (see shot) error.jpg1428x202 21.2 KB Are there possibilities...
View ArticleImage pixel tracks every request as conversion with revenue
@madsem wrote: Hi there, first time Matomo user here. Setup and everything went very smooth, which is why I am surprised about the behaviour I am seeing with the image tracking pixel. The conversion...
View ArticleProblem Logging into Piwik After Matomo Name Change
@AwesomeDuke wrote: Hi Everyone, Since the system was upgraded from Piwik to Matomo I have been having alot of issues logging onto the system. I’ve even created an entirely new install and still the...
View ArticleHow to track mobile app on local piwik instance(localhost)
@gourav_jhunjhunwala wrote: Entries are not getting tracked and inserted in phpadmin in local piwik instance from mobile app . Plz help… Posts: 2 Participants: 2 Read full topic
View ArticleVisits apparently not recorded after server migration
@steeph wrote: Hi! Matomo was running fine before I’ve transferred it to a new server. The domain name has not changed, but there is a new SSL certificate. PHP any mySQL versions are newer than they...
View ArticleVisits Over Time doesn't show today automatically
@brynn wrote: Hi Friends, I changed the date range in Visits Over Time widget, a couple of weeks ago, to be able to see more than just the last couple of weeks. But now that I’ve changed it back to...
View ArticleI see visits only from my machine
@obiwankenoobi wrote: I set up a testing website and installed Matomo and all I can see is the visits I made from my desktop but when I test it from another device I can’t see those visits. Posts: 3...
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Embedding Dashboard Widget: Auth Token
@Squidster wrote: Danger: Newbie here I’m trying to embed a Matomo dashboard into my app server page. I have this user with an API auth token, which I have included in the URL:...
View ArticlePiwik code not adding to DB for some wordpress sies
@Eric_Chase wrote: I have several sites on godaddy managed wordpress. Piwik was accurately updating from all my sites. I have been working on one of them and it stopped updating the DB. I have tried...
View ArticleScanning tool points "tmp/assets/asset_manager_core_js.js" to be a possible...
@mgev1 wrote: Hi, Our site has had some nasty visitors overnight - yes, got hacked. Scanning are running and stumble over the file “tmp/assets/asset_manager_core_js.js” as it contains “unpack”...
View ArticleDashboard displays as Not Secure in Chrome
@kamdenpine wrote: Hello all, I just installed the ForceSSL plugin to ensure that my sessions are secure but Chrome is displaying “Not Secure” next to the address bar and I received the not secure...
View ArticleHow to purge year archive for 1 siteID?
@Mike_H wrote: One of my site IDs has exploded taking over 20GB disk space. I noticed this is all because of the year archive that is saved in 2017_01. ./console diagnostics:analyze-archive-table...
View ArticleCampaings not tracking - There is no data for this report
@danfi wrote: Hello, I cannot track any campaings on Matomo. I used the URL builder and placed the URL on a facebook post. The URL was:...
View ArticleMatomo is not prohibiting many Bots from being tracked
@Minalcar wrote: A lot of Bots are accessing my Website, which are still counted in the visitor log. This is screwing up all kinds metrics like visitor numbers, etc. Here are some of the user Agents...
View ArticleCan only see the left sidebar and header bar, everything else is blank?
@mannp wrote: Very odd and driving me nuts. As per the title I don’t get anything populated apart from the side and header bars. Checked my web filters and its not stopping piwik.matomo Any pointers...
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