Support for MySQL and SSL Connections
@sivagct wrote: Hello, Does the latest version of Piwik v3.3.0 (matomo) supports secure connections to MySQL db? We are waiting for this feature. If so, what are the SSL configuration parameters?...
View ArticleWhich keywords search in search engines and which ones click to my web site...
@keremsah wrote: Hi, I have read all topics related to keyword not defined but at the end when you need to calculate search engine ranking in your site " keyword not defined" is not helping to improve...
View ArticleData inconsistent among APIs
@Chen_Jie_Jacky_Wang wrote: Dear all, I have an eCommerce site using Matomo and enable the eCommerce feature when installation The problem is today, I’m pulling the eCommerce conversion data from...
View ArticleMatomo UI not showing after install
@McVert wrote: I installed the Matomo 3.3.0 successfully (only had to set <IfModule mod_php5.c> php_value always_populate_raw_post_data -1 </IfModule> in .htaccess). After install I logged...
View ArticleBug Matomo 3.3.0
@LLukaB wrote: Hey Team, Matomo told me to post this Message in the Forum — here we go: WARNING: /var/www/virtual/linuslukabahun.de/htdocs/piwik/vendor/twig/twig/lib/Twig/Loader/Filesystem.php(35):...
View ArticleMatomo not register traking visits
@brodas wrote: I have installed Matomo on my server. But it does not register visits. If I enter from another IP or a friend enters, keep saying 0 the counter. What am I doing wrong? I have an...
View ArticleDiagnostic - System Check - File Integrity
@Artemis_Glikakis wrote: Getting the following error when I run a system check. File integrity check failed and reported some errors. You should fix this issue and then refresh this page until it...
View ArticleDashboard not loading in Matomo
@pattsumeet wrote: I have Installed Matomo it was running properly, but after few days the dashboard do not load faster. I have checked slow query log and fount the queries are talking lot of time to...
View ArticleMobile website pages not getting indexed
@Nouman_Habib wrote: Hi Everyone, I have a problem with my website. My website is about providing daily updated mobile prices and full mobile specifications and reviews ( Link ) I recently changed and...
View ArticleIndividual paid : sub domain and wordpress not working
@hubertes wrote: Hi, We have an individual account on matomo : Individual - 50,000 pour 108.00EUR par year We have a working wordpress multisite on many subdomains fsu86.fsu.fr fsu11.fsu.fr 34, 48,66...
View ArticleImporting data from Piwik 1.11.1 to Matomo 3.3.0
@dror wrote: Hi, I have an old Piwik 1.11.1 installed and being actively used by ~80 websites - although it contains old data on ~1,000 websites. I would like to import all this data to a new machine...
View ArticleEnable Error Reporting
@Fever905 wrote: Just clicked the update button on my Piwik and now I’m seeing 500 Server error message with no useful PHP error reporting showing up. I run a php-errors.log file but for some reason...
View ArticleNot tracking visitors
@fbk wrote: Hi guys, I am not sure why the new install of Matomo 3.3.0 is not working ,it is not detecting anything. It only detected one visitor and I tested from my cellphone and work network ( 2...
View ArticleIndividual paid : sub domain and wordpress not working
@hubertes wrote: Hi, We have an individual account on matomo : Individual - 50,000 pour 108.00EUR par year We have a working wordpress multisite on many subdomains fsu86.fsu.fr fsu11.fsu.fr 34, 48,66...
View ArticleGoals Overview takes time to be updated
@morfila wrote: Hi, When I convert a goal, I see it immediately in the “Visitor Log”, but it takes a while to show up in the “Goals > Overview” graph. It looks like the data for the goal graph is...
View ArticleMobile Devices Are Not Detected
@ToneMNguyen wrote: By default it does not seem like mobile devices are detected. Other threads seem to detect some but we have tried many different ones and Matomo does not seem to recognize or log...
View ArticleProblem updaing from version 2.x to 3.3.0
@JosephR1 wrote: I’ve had a few issues already trying to upgrade from an older version to the latest one. I managed to solve everything up until now googling for similar issues. Can’t find one though...
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Matomo not tracking all pageviews and goals
@Tuxer wrote: Hi there… I’ve detected that Matomo isn’t tracking all pageviews and goals. There are no errors in the developer console or such like. It seems that Matomo is tracking randomly. I...
View ArticleHTTP API in realtime vs reports
@olleharstedt wrote: Please enlighten me here. I find it hard to understand the difference between realtime behaviour and reports. Scenario: We recently added a custom dimension and a manual...
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Login with iOS app returns a "protocol error"
@bucher wrote: I want to use the iOS app on my iPhone 6 (iOS 11.2.5). I get an error (see picture below) whatever user I try to login with, even with anonymous. On my site I run SSL with Let’s...
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