Quantcast
Channel: Support & Bugs - Matomo forums
Browsing all 5703 articles
Browse latest View live

Image may be NSFW.
Clik here to view.

Tracking does not work right

@suportgc wrote: Hello good afternoon. Would you help me ? I configured the plugin in my sites and the cod is not working. It works only on 3 sites 2 wordpress and 1 osticket. I wanted your help to...

View Article


See goal conversions in real-time

@olleharstedt wrote: Is it possible to see goal conversions in real-time, in admin interface or with any API? How long do I have to wait otherwise to see goal conversions for today? Posts: 3...

View Article


Join user id with custom dimension in report

@olleharstedt wrote: Hi, We’ve added a custom dimension to our Piwik system. Now we’d like to see the connection between visitors/users and this dimension. Is it possible to create or see such a...

View Article

WP-Piwik 1.0.19 was not able to get sites with at least view access

@florian1 wrote: I set-up Matomo from scratch on my new blog and everytime I get this error message: "WP-Piwik 1.0.19 was not able to get sites with at least view access:" I’ve completely reinstalled...

View Article

Slow loading - php spends 58s waiting

@pierreozoux wrote: I’m using the latest fpm docker image. and there is something strange: here are some loading time from my browser:...

View Article


Mamoto Unbelievably slow!

@MarkG wrote: I just installed Mamoto and when i did a speed test I found that Mamoto is taking 11 seconds to load. WTF? That’s unbelievable and totally unacceptable. When I looked at the results...

View Article

What's the minimum amount for a goal conversion?

@olleharstedt wrote: We tried testing goal conversion for 0.29 EUR using the PHP API. It seems to not be registered (checking one day later to make sure it’s not only in the Live widget), but we have...

View Article

How to confirm that a PHP API goal conversion was registered?

@olleharstedt wrote: This is a question about the internal database structure of Piwik. After using the PHP API to register a goal conversion, how can I check in the Piwik database that it has been...

View Article


How to get a conversion row from idvisitor

@olleharstedt wrote: idvisitor in table prefix_log_conversion is saved as binary. Checking the Piwik PHP code, it seems like the function bin2hex is used to convert the id to the correct database...

View Article


`log_conversion` is empty for this week but has data from last weeks

@olleharstedt wrote: I really don’t understand the Piwik database structure. Help me out here. log_conversion is totally empty for this week, but I find loads of data from last weeks, which must mean...

View Article

Detect matomo version number with php

@gax wrote: I am looking for a way to find out the current version number of the installation in a separate PHP script (identical Documentroot). Any ideas? Posts: 1 Participants: 1 Read full topic

View Article

Image may be NSFW.
Clik here to view.

Field X doesn't have a default value

@Saqib_Ali wrote: Hi , We have following errors in our logs: Error in Piwik (tracker): Error query: SQLSTATE[HY000]: General error: 1364 Field ‘visit_exit_idaction_name’ doesn’t have a default value...

View Article

No transfer of shopping cart contents

@kdgw1 wrote: Hello, Magento 2.2.2 Henhed_Piwik Matomo 3.3.0 Tracking works until the shopping cart, but the checkout does not transfer the data and the shopping cart is empty. It’s not always like...

View Article


Request to marketplace fails

@SwissreSupport wrote: @Nitesh I am having the same issue in Piwik 3.2.0 version. Even after modifying the files as you mentioned the error persists. The error log displays the below message: [Tue Feb...

View Article

/opt/piwik/plugins/QueuedTracking/Queue.php(86): Warning - Invalid argument...

@lgwapnitsky wrote: Receiving the following on latest version of Matomo (3.3.0) /opt/piwik# ./console queuedtracking:print-queued-requests --queue-id=1 Showing requests of queue 1. Use --queue-id=1 to...

View Article


Nothing is registered

@Yanis wrote: We installed matomo yesterday on our new site and got the all clear from the system check up. No errors found. We installed the tracking code using the plugin for Subrion CMS, and...

View Article

Piwik/Matomo Backend doesn't load on fresh install, lots of random JavaScript...

@blop-technologies wrote: Hello, I tried several times installing Matomo on my VPS, but the backend doesn’t load, there are always jQuery errors “$ is not defined” appears at least 3 times, and others...

View Article


Image may be NSFW.
Clik here to view.

Matomo 3.3.0, Administration, Websites, Manage keeps loading

@DTP2 wrote: Updated to Matomo 3.3.0 and in the Administration, Websites, Manage menu it shows, you have access to ? websites and it keeps on loading data without showing anything. php.ini memory...

View Article

Image may be NSFW.
Clik here to view.

Report tables are NOT generating!

@web_tester wrote: Hello, I am working with Matomo. (Around 100,000 visits per day) Matomo version: 3.3.0 MySQL version: 5.5.57 PHP version: 5.6.30-0+deb8u1 Problem: Some tables of Piwik were marked...

View Article

Change "all website dashboard" content

@burbanek wrote: Hello, I want to change the content of the “all websites dashboard” and want to add “distinct users” or “downloads”. Is it possible to select the columns who will be displayed? Thanks...

View Article
Browsing all 5703 articles
Browse latest View live