Can't Manage Websites
@nzer wrote: Hi - I am self-hosting Matomo and for months I have had this problem where I can add websites but when I try to “manage” websites (in particular - delete a website) I get this hanging...
View ArticleAll Website Dashboard page is empty
@webby wrote: Hello, I updated Matomo and All Website Dashboard page is empty (does not display sites). I get this errors from Google Chrome console: Failed to load resource:...
View ArticleBig difference in number of visitors comparing Facebook, Matomo and local...
@olleharstedt wrote: Hi, We have a system setup using Facebook ads which redirect to our landing page, where we use Matomo PHP API to register a visit. We also record these visits in the local...
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Increase in visits after update from 2.16 -> 3.4
@fatica wrote: In preparation for an update to 3.4 from 2.16, we are running two servers simultaneously. This exercise is to validate that the transition to 3.x will be smooth. We are using this...
View ArticleUpgrading from Piwik
@gprit wrote: get a message saying: To run Matomo you need at least PHP version 5.5.9 Unfortunately it seems your webserver is using PHP version 5.3.28. ok…fine - I upgraded PHP version to v7 but I...
View ArticleMatomo Mobile app not working
@bikasgaur wrote: Matomo Mobile app was working fine on my iPhone 7 when on iOS 10. However as I have updated to Android 8.1 now as I open the app it crashing right on the startup. Any idea how to fix...
View ArticleMemory problems runnng archive.php
@paoz wrote: Hello, I’m using Matomo 3.4.0 (MySQL: 4.1.25, PHP: 5.5.38) for a single site on a commercial hosting. When I run the cron/archive.php I get the following error: INFO...
View ArticleChanging default tracking URL per site
@sudrien wrote: I’m using wp-piwik & the PHP API to connect my Matomo install (https matomo dot a dot com) to two wordpress installs (https c dot net & https f dot com) Oh. two url per post...
View ArticleWoocommerce Tracking plugin without Curl
@Anup_Ranekar wrote: Current woocommerce plugin uses curl requests for tracking product, orders data. It is dependent on curl package. Instead, can we use javascript requests and eliminate curl...
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Downloads are not reccognised
@pup wrote: Hello, On one of my websites, the downloads are not tracked, or at least they seam considered as page without titles. Anyway, I am not able to find the downloads in the Actions >...
View ArticleCookie Opt-In, Opt-Out Checkbox Dysfunctional
@Kiusau wrote: Until I upgraded to Matomo 3.4 the opt-in / opt-out checkbox for personal cookie tracking worked fine. Now when the box is checked or unchecked the screen turns blank before reloading...
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Multi_server_environment var should disable update via GUI module but it doesn't
@pestevao wrote: Hello, The multiserver variable seems that does not do what is stated on global.ini.php. As stated: Set to 1 if you’re using more than one server for your Matomo installation. For...
View Article502 Bad Gateway after login
@khushboo28 wrote: Hi Team, Getting 502 Bad Gateway error after login. On reloading page multiple times, page sometimes load partially and give below error message: WARNING:...
View ArticleWeb Cron Error: CoreAdminHome Empty Or Invalid Response 301 Moved Permanently
@kaeru wrote: I’m trying to enable web cron on a shared hosting provider. I am running Matomo v3.4.0. All three sites don’t seem to process, all with the same error: ERROR CoreAdminHome[2018-04-07...
View ArticleUpdate from 3.3.0 to 3.4.0 not offered in Matomo
@codifex wrote: We always updated Matomo to the newest version using its built-in update options. The update to the newest version was offered inside Matomo/Piwik. However, Matomo 3.4.0 has been...
View ArticleNo visitors recorded anymore for one of my sites
@Henk wrote: Since 2 days I have no visitors recorded anymore for my website https://www.joodsebegraafplaatsassen.nl , which is very unlikely. Some 5 months ago I had a similar problem for another one...
View ArticleOpt-out Iframe incomplete
@Weissseit wrote: Hi, today I had to renew the HTML code for the Opt-out Iframe. So I copied the Iframe code from Administration > Privacy to my website. As result the Iframe became visible, but...
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(t_encapsed_and_whitespace)
@Juan_Garriz wrote: Hello friends, could you give me a clue about the error that my piwik serer gives? Hola amigos, podrian darme una pista sobre el error que da mi seridor piwik log error...
View ArticleWhat query does Live.getLastVisitsDetails Reporting api use?
@bhardwajvinay4 wrote: I want to use the query which is used to get data for Live.getLastVisitsDetails so that I can modify it further as per my requirements. From where can I get that query? Posts: 3...
View ArticleIntranetGeoIP.data.php -- File integrity check failed
@Chris.B wrote: Hello all, I installed today Matomo and installed “Intranet Geo IP” plugin. After installation I added one location to IntranetGeoIP.data.php and transferred it via SFTP back to Matomo...
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