No data being collected?
@ChrisDallas wrote: Hi, I’ve been handed an existing Piwik installation that has been running happily for years with no intervention. I’m completely new to Piwik, and have only started educating...
View ArticleAssign names to visitors
@msmile024 wrote: Already searched through (possibly not enough) to understand if its possible to have in-line changing of the visitor profile id, or assign recognisable name, so i can organise the...
View ArticlePiwik encoutered an error: Interface 'Psr\Log\LoggerInterface' not found
@Kate_Kruchko wrote: My website is working on CakePHP. It was OK, Piwik was working a few days ago, but now I am getting this error message: "Piwik encoutered an error: Interface...
View ArticleTracking IP's eventhough I've set privacy
@WideCircle wrote: Hi! I’ve set Matomo to Automatically Anonymize Visitor IPs. I’ve set it to 2 bytes But it is still saving and show the IP’s of my visitors… Any idea why this is happening? Niklas...
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Error while setup when using version from git
@JackZelig wrote: Hi, I cloned the repo from GitHub, uploaded it to my server to an analytics folder at my site’s root, then attempted the install via https://mysite.com/analytics/. This gave me a few...
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Problem with empty config during initialization
@sdunnin wrote: Trying to deploy multiple Matomo instances in a load balanced environment within a Docker container. When configuring a docker volume to shared location for config.ini.php it works...
View ArticlePhp fatal error after update Matomo to 3.5.0
@romanpan2 wrote: Cannot redeclare class Piwik\Plugins\GeoIp2\GeoIp2 in /var/www/html/plugins/GeoIp2/GeoIp2.php on line 0 help me. Posts: 2 Participants: 2 Read full topic
View ArticleLogging (mostly) does not work
@IAmNotImportant wrote: So, I added new website to track. I used some online tool to generate sitemap.xml file and this visit is logged, so I know that the tracking, database and other are set up...
View ArticleVisitor log not showing multiple IPs when visitor changes IP
@bohare wrote: Scenario: A user goes to a webpage using a proxy IP (e.g., using a browser proxy/VPN plugin), which registers in the visitor’s log. Then the user turns off the proxy (e.g., disables the...
View ArticleVisited Pages Recorded as HTTPS or HTTP at Random
@chiappa wrote: The problem I am experiencing is that the URL of visited pages in visitor stats show up as either HTTPS or HTTP while the whole site is in https-only. The behavior doesn’t change for a...
View ArticleNo IP in real-time visitor log or profile
@juimdaK wrote: I have down a fresh install with anonimisation turned off and geolocation is on. Yet the visitor IP only shows under vistor log, no where else… in the FAQ a screenshot shows an IP...
View ArticleWARNING: Mysqli.php(105)
@hockmasm wrote: just updated my matomo and getting this error on dashboard. WARNING: /home/stephe16/trustyjoe.com/analytics/libs/Zend/Db/Statement/Mysqli.php(105): Warning - Error while sending...
View ArticleMaxmind-db / file integrity warning in Matomo 3.5.0
@mhdry wrote: After upgrading to Matomo 3.5.0 a file integrity warning is issued for vendor/maxmind-db/reader/autoload.php Since this file is inside the archives provided for download by matomo.org, I...
View ArticleBlank Page after upgrading to 3.5.0
@farfalla wrote: Although the upgrading process showed no errors and proceeded successfully I got a blank page after returning back to my motamo. The same happens if I try to log in from another...
View ArticleNb_uniq_visitors
@rujiaxiao wrote: how to get nb_uniq_visitors by sql? How to calculate the number of nb_uniq_visitors in the referral type report? The results calculated using the following statements are...
View ArticlePIwik not showings IPs
@gradinarot wrote: After upgrading to Matomo 3.5 I’m having some issues with GeoIP2. This is from the error log: "2018/05/09 00:04:18 [error] 792#792: 10078 FastCGI sent in stderr: “PHP message: PHP...
View ArticleMatomo only tracks some visitors - net::ERR_CERT_COMMON_NAME_INVALID Failed...
@kkpm wrote: Hello, I’m experiencing the following problem: I got to work on a website that I did not build myself. There are three Domains, the live and test domains that are hosted on the same...
View Article[SOLVED] Hanged up while geoip 2 install
@manper555 wrote: Hi, I was installing Geoip 2 as recommend Matomo in its 3.5.0 update. After Geoip 2 install was launched then only show a blank page and stop working. Now when I’m trying launch the...
View ArticleCould not verify the security token on this form
@DanKatz wrote: I receive this error and it appears that Matomo (fresh install) is not recognizing my superuser account as I have to login after every action. Could not verify the security token on...
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