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How do matomo calculate the unique pageviews in VisitsSummary module

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@jhttt2007 wrote:

How do matomo calculate the unique pageviews in VisitsSummary module?
Why the percentage of unique pageviews in pageviews is significantly reduced In matomo 3.2.0

eg:
I found In the same number of pageviews
the percentage of unique pageviews in pageviews is 83% in matomo 2.1.6
the percentage of unique pageviews in pageviews is 28% in matomo 3.2.0

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Menu has disappeared

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@digitalmedia wrote:

Hi, I used to have a main menu at the top of the page and a side menu on the left. Both seem to have disappeared and it doesn’t seem obvious how to get them back.
Michael

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Unique visitors are not so unique

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@E111 wrote:

Hi!
Is there some way Piwik can be even more exact when it comes to counting unique visitors? Is there some configuration we can do in our case to help Piwik/ Matomo separate between unique visitors?

Here’s our problem:
We have noticed that our visitors count have dropped. It seems that many of our visitors are mixed up or infused together into one visit. In our organization our employees use very similar equipment with the same configurations. And they come from certain IP-adresses as well.

Based on a visitor’s operating system, browser, browser plugins, IP address and browser language Piwik calculates a fingerprint for a visitor. This is then used to process unique visitors. Accordning to your page: How does Piwik detect unique and returning visitors? (with User ID, Visitor ID from cookie and/or fingerprint) - Analytics Platform - Matomo

So in our case, one unique visitor can be more than one visitor as Piwik/Matomo can’t tell them apart.

Grateful for any help or tips!
//E

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How to track unique visitors on certain url paths/pages?

New install breaks site

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@RobJ wrote:

Using Matomo 3.3.0 with MediaWiki 1.30.0.

The site has been running ok with MW for a week or so.

Yesterday I installed Matomo. Everything seemed to go perfectly well during installation and configuration, all requirements were fulfilled and I don’t believe any step was omitted.

However, after uploading LocalSettings.php with the relevant lines added, MW ceased functioning altogether. Looking at the source coming back to the browser, there’s just “1” in the top left corner.

I used these lines:
wfLoadExtension( ‘Piwik’ );
$wgPiwikURL = “Sign in - Matomo”;
$wgPiwikIDSite = “1”;

When I comment them out, MW works as it should.

Any suggestions?

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Heatmap & Session Recording の設定

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@trequartista wrote:

こんにちは

Heatmap & Session Recordingのライセンスを購入しPluginをインストールしたのですが
Session Recordingは取得できましたが、heatmapが取得できません

Targetpage
URL
equal simple
url

で設定していますが、3日待っても

No page view has been recorded yet for this heatmap. If there are supposed to be recordings by now, maybe the page targets configured for this heatmap do not match any page on your website. It is also recommended to check the “System Check” under “Administration” (only Super Users) to see if your system is configured to automatically track Heatmaps.

と表示されデータが取得されません

設定方法をご教授いただけないでしょうか?

また、可能であれば、サイト内すべてのheatmapを取得する為のRule設定を教えて頂けると幸いです

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Redirect to https://matomo.org/docs/installation/ from localhost

Change a web site to a mobile application

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@hushpuppy wrote:

Hi,
is there a way to change the site type from a web site to a mobile app after the site has been created?

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Matomo Website error:An error occurred

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@ak47 wrote:

SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘an.matomo_plugin_setting’ doesn’t exist

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Error 403 with Drupal when I enter Matomo (Piwik) server URL

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@Thib wrote:

Hello,

When I enter my Matomo (Piwik) server URL : http://piwik.mysite.com/piwik.php and https://piwik.mysite.com/piwik.php, in drupal piwik module settings, I get this error :

The validation of "http://piwik.mysite.com/piwik.php" failed with an exception "Client error: `GET http://piwik.mysite.com/piwik.php` resulted in a `403 Forbidden` response: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>403 Forbidden</title> </head><body> <h1>Forbidden (truncated...) " (HTTP code 403).
The validation of "https://piwik.mysite.com/piwik.php" failed with an exception "Client error: `GET https://piwik.mysite.com/piwik.php` resulted in a `403 Forbidden` response: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>403 Forbidden</title> </head><body> <h1>Forbidden (truncated...) " (HTTP code 403).

I understand that there is a permission problem but I don’t find which one…
Note that iframe to opt-out, which is linked with https://piwik.mysite.com, works well and I can manage Matomo (Piwik) in https://piwik.mysite.com

Thanks for your help

I specify that Matomo is in matomo folder out of www folder with no .htaccess

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Deleting Piwik For Dummies

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@AlexKlein wrote:

I run my organization’s website due to lack of capacity - we have a employee base of less than 5 - so I have no real coding or web developing experience. We run our site through Bluehost and the Weebly app. My boss instructed me to start running stats on the website, and Bluehost recommended downloading Piwik for easy stats. It was only after downloading I found out I would need to input code and configure pages to make it work. Now when I look to delete it, I am not sure how to delete the database, ftp folders, etc. and the language is beyond my technical knowledge. We cannot use our site now due to error messages on all but the first page, and the error has switched from a safety warning to a “To run Matomo you need at least PHP version 5.5.9” error. My boss is not going to be nice over this, so is this something that can be simplified and deleted for a nonprofessional?

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Email function not working after update to V 3.0.1

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@nkorsakov wrote:

My developer wants to report a bug…

After updating PIWIK from version 2.4.13 to 3.0.1, the email function doesn’t work well.
Could you please tell me how to fix it?

– Nicholas

Nicholas Korsakov
Director of Projects
SAIF, Jiaotong University
Shanghai, China

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Create a Dashboard for a specific page

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@nkorsakov wrote:

My developer has a question regarding creating only limited dashboard, for reporting purposes…

Concerning Matomo(PIWIK) 3.3.0, I want to create a Dashboard, but only show data for the specified page, which regular expression is : (.)/content/show/(103|104|106|113)-(.)

I knew I can set it with new module “Goal”, but I want to get all data, include the history data for these pages.

– Nicholas

Nicholas Korsakov
Director of Projects
SAIF, Jiaotong University

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Deploying token_auth value via Ansible

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@tomwrobel wrote:

I am trying to deploy Piwik via Ansible. As part of this, I would like to set the token_auth value for the superuser via configuration (e.g. as part of the global.ini.php file), so it can be passed to the application servers.

However, I can’t find any documentation for doing this. Is it possible to set the auth_token this way? If not, is the auth_token predictable (i.e. a SHA/MD5 hash of the password or similar)?

Apologies if this is a very basic question.

Many thanks

Tom

PS. There is a small bug in the page Configuration: DevelopInDepth - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3, where the link “read the documentation in global.ini.php.” points to http://developer.matomo.org/guides/piwiks-ini-configuration#https://github.com/matomo-org/matomo/blob/master/config/global.ini.php rather than to https://github.com/matomo-org/matomo/blob/master/config/global.ini.php

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Overlay API Calls: Not working with View or Admin rights

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@ThomasC wrote:

Hi,
Overlay-Api Call’s didn’t work with View or Admin rights (only with “Super-User Rights”):

Scenario:

  1. Piwik-Account with view-rights (or admin-rights).
  2. Overlay.getFollowingPages Api-Call in a Browser without a Matomo-Login AND anonymous = No Access Rights <== Important!!! Example:
    https://demo.matomo.org/index.php?module=API&method=Overlay.getFollowingPages&url=https://forum.matomo.org/&idSite=7&period=year&date=yesterday&format=xml&token_auth=<USER-ACCOUNT-TOKEN –WITH-VIEW-RIGHT>
  3. Error: You can’t access this resource as it requires ‘view’ access for the website id = 7

=> Other Api-Methods with this “View-token” are working. For example: Actions.getPageUrl

More Informations:

  • The Overlay.getFollowingPages call is working, with “&token_auth=anonymous” after adding View-Rights to User “Anonymouse”.
  • The Overlay.getFollowingPages call is working after adding “Super User Rights” to the account with the used Token.

Could you please fix this bug.
Thank you! :grinning:
Thomas

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Change Checkbox behaviour of Opt-out

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@hdemirocak wrote:

Hi,
I just implemented the Opt-out iframe for Matomo on our website. Right now, the checkbox is checked by default when you first visit the website saying you are being tracked and when you uncheck it, it says you aren’t tracked anymore. Is it possible to reverse this? As in, the checkbox is not checked when you are being tracked and you have to check it to opt-out. Thanks in advance

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Ignoring IP not working

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@Manisch wrote:

Hello there,

I was trying to add some IP that should be ignored, but actually…I don’t see any effects. I’m not even using any placeholders.

Do I miss some other thing I have to set up, too?

The goal is to ignore page-analytics like gtmetrix and stuff.

Thanks for your help!

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Erreur MIME type ('image/png') is not executable

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@hakim wrote:

Bonjour
Aprés l’installation de PIWIK , J’ai 2 erreurs

GET http://— /piwik/piwik.js net::ERR_ABORTED

Refused to execute script from ‘http://—/piwik/piwik.js’ because its MIME type (‘image/png’) is not executable.

Merci de m’aider

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Get and Post internal seach

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@kabtni_nabil wrote:

How do I set it so that Piwik can see the POST data, specifically the parameter “keywords” which my internal engine sends via POST?

please can you specify the method ?

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Ata base set up does not work, heteml DBname uses underscore

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@piwik_bdt wrote:

I am using server heteml. The data base name begins with underscore like “_test”. It is not possible to set up the data base.
I did two tests:
Test 1
Database Server: mysqlxxx.heteml.jp
Login: _test
Password: password
Database Name: test
Table Prefix: matomo

Adapter: PDO/MYSQL

In this case the error message is the following:
Please fix the following errors:
Database Name is not valid

Test 2
Database Server: mysqlxxx.heteml.jp
Login: test
Password: password
Database Name: test <<<<<< no underscore/ no blanc
Table Prefix matomo

Adapter: PDO/MYSQL
In this case the error message is the following:

 Please fix the following errors:

Either the Database does not exist (and could not be created), or      the specified User has insufficient privileges. Database user must have the following privileges: CREATE
 ALTER
 SELECT
 INSERT
 UPDATE
 DELETE
 DROP
 CREATE TEMPORARY TABLES

 You can add these privileges by using a tool such as phpMyAdmin or by executing the right SQL queries. If you don't know how to do these things, please ask your sysadmin to grant these privileges for you.

How to fix this problem?
Wilhelm

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