Real time visitors working for all my websites but one
Hi everyone, I have been struggling for a few hours and cannot find any similar issue here or elsewhere on the internet, so I am asking for your help ! (I am not a developer but I do have access to...
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Visit_last_action_time before visit_first_action_time
Hello, in some visits we have visit_last_action_time before visit_last_action_time in table log_visit Did anybody saw that? Is problem in our configuration or in matomo? Thanks a lot Leona 1 post - 1...
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SMTP Oauth2.0 Support
Hello, I would like to use Exchange Online in Matomo to send E-Mail. SMTP Auth with Basic authentication is deprecated from Microsoft and cannot be used anymore in some tenants. Are there plans to...
View ArticleERROR 1726 (HY000): Storage engine 'MyISAM' does not support system tables....
I tried to follow Matomo instructions. After I use: > CREATE USER 'matomo'@'localhost' IDENTIFIED WITH mysql_native_password > BY 'my-strong-password-here'; I get: ERROR 1726 (HY000): Storage...
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Page Overlay stuck in "Loading"
Hello, my client says that sometimes Page Overlay works fine for him, but most of the time is stuck in “Loading” I’ve already checked this guide...
View ArticleContent Grouping like in Google Analytics
Hello, is there a way to group content like content grouping in google analytics, especially to use it as secondary dimension in other reports? I tried a litte bit with content tracking...
View Article2FA codes only work in last ten seconds
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View ArticleInstaller starts over after asking super user details
Hi! I’m trying to install Matomo 3.14.1 on a server running Nginx 1.18.0, PHP 7.4 and MariaDB 10.5.6. I have all the required PHP modules installed, database configured, and the Matomo installer...
View ArticleMatomo yields no data, cannot be accessed via SSL
Hello, I have setup Matomo on my VPS (Ubuntu 18.04 with Apache) to track my website (mydomain.com). I followed this tutorial. I access Matomo successfully in my browser by navigating to...
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First time user: cannot get matomo to work
Hi everyone, I have been trying to set up matomo, but I am getting a few errors I cannot seem to fix on my own, and so I need some help from someone more experienced than myself. I use matomo via the...
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All Websites Dashboard show no websites, but I have 7 websites added
Hi, I have added 7 websites, and I can view the details in individual website dashboard, but when I go to All Websites dashboard, it shows no website data at all, what could be the culprit?...
View ArticleGoal Creation Issue in Matomo
This is regarding goal creation in Matomo We are using Matomo open source and data is saved in our cloud platform. The current issue is, the goal creation is not consistent. When we try to create more...
View ArticlePermissions on RHEL 7
So I’m trying to set up Matomo on my customer’s lab. We’re running: RHEL 7.9 Maipo rh-php 7.3 rh-mariadb 10.3 matomo 3.14 I’ve got PHP working without issue. I can see phpnfo. I’m still trying to get...
View ArticleHeart Beat Timer mixed up the time closed and reopen time
Hi, I am using matomo in wordpress, but actually i also have some experience using the matomo4-beta, when I enable the heart beat timer, yes. It definitely solve the issue by tracking the last...
View ArticleWill invalidate archived reports for today in site ID = xxx - multiple times...
Hello, I have situation where one or two sites are being parsed multiple times during console archive cronjob. Take a look at log below. I had to kill archive job because of this. Does anyone have any...
View ArticleThe new version does not count or show page load times
Today I had the imprudence to switch to version 4 - I got a lot of problems, in particular: Hanging up of a crontab task, its cyclic execution, the consumption of server resources increased up to 25%...
View ArticleMissing column name after migrating from 1.12 to 4.0
I previously tested out a migration from a super old version of Piwik (1.12) to Matomo 3.14.1, and then to 4.0.0. There was at least one manual intervention that I had to make to get things working. I...
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Is there any possible method to change curl time out when I enter the...
Dear thanks for creating the excellent tools. And I’ve used it for 3yrs, but after I drop the db by accedient, I have to reinstall matomo by using the old version on server, and I encouter the...
View ArticleInkompatibe -> Internal Server error - wie deinstalliere ich Matomo Analytics...
Ich habe Matomo Analytics versehentlich installiert, obwohl es mit meiner WP Version nciht kompatibel ist. Jetzt bekomme ich einen Internal Server error beim aufruf aller WP Admin Seiten und kann es...
View ArticleError upgrading db while upgrading to 4.0.0-b1
Hello, I have tried to upgrade matomo to version 4.0.0-b1. I have have done the following: Backed up configuration and DB. Configured the maintenance mode and stop recording statistics. Downloaded and...
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