Undefined index warning
Getting an error: WARNING: /core/Tracker/TrackerConfig.php(35): Notice - Undefined index: enable_default_location_provider - Matomo 4.8.0 - Please report this message in the Matomo forums:...
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Can't find 2FA option
On one instance 2FA shows as expected and I was able to enable and use it perfectly fine: On another instance the 2FA section does not show up in Administration > Personal > Security. That...
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Real time ajax request puts old entry to the front
Since updating to Matomo 4.8.0 sometimes an old entry is put to the front in the real time page. This only happens after the ajax requests has been made, no on initial load of the real time page. 2...
View ArticleCould a scanned QR code distort/ break statistics?
We are currently at a live event where we have some QR codes around and all of them go to the same page. I didn’t set up anything special in matomo. Strangely enough every user that is tracked by...
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Matomo Login Page not working
After installing Matomo on Linux (CENTOS). I am not able to load the login page when I provide url as https://www.mydns.com/matomo/. It take takes me to a page which shows below httpd24-httpd.service...
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Transitions - Indexes and Oops
I’ve put a post in the General section on Transitions, and an Oops timeout, adding indexes to fix, and possibly needing more indexing. I think my question has strayed from being general into a support...
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Superuser login fails with "Form security" error on Matomo 4.8.0 using nginx...
trying to run matomo on docker, using nginx / fpm, behind a gateway nginx that’s also serving other vhosts on that machine. Think I read all the bug reports and threads of that error that happened...
View ArticleShows /index for many pages
Hi, For one of our clients the report pages seems to show /index for many pages, especially in hierarchial view. It becomes quite hard to for example search for urls. I haven’t seen before that it is...
View ArticleChange password sometimes fails due to invalid form token
There seems to be a synchronization issue with the form token being invalidated before its final use when changing password. The mail function is not setup so when the change passes it throws when...
View ArticleHTTP Error on password reset
I seem to have misplaced my password as every time I try to log in now, it tells me there is a database error? I just upgraded, but I was getting this issue just before upgrading as well. So I...
View ArticleAfter update 4.8: A fatal error occurred
I used the update automatically link and got the following error message A fatal error occurred The following error just broke Matomo (v4.8.0): An exception has been thrown during the rendering of a...
View ArticleMatomo favicon replaces website favicon
How can I stop Matomo favicon replacing the website favicon. It looks like the website favicon functions well as long as I don’t log into Matomo analytics. But when I open Matomo analytics, the...
View ArticleDelay in realtime data fetching
Hello, I am trying to fetch realtime data of a user. What is the delay I will face on matomo premise, I am using api and funnels. 1 post - 1 participant Read full topic
View ArticleProblems with data archiving: error php
Good Morning, I have matomo version 4.2.1. For a long time we have configured around 15 sites to obtain access data and be able to do analysis and statistics at the end of each year. Reviewing the...
View ArticleSegment by Page URL doesn't work
Hello, I create some segments in order to filter traffics by sections of the website but it doesn’t work. For exemple, when applying the segment “Page starting with /title-of-section1”, but i have...
View ArticleMatomo 4.8.0: Tag Manager Variable: editing variable name changes variable type
I added a new Tag Manager variable. When editing the variable name, the type of the variable changes at the same time. Looks funny, but saving works and the type stays “URL variable”. Thanks for the...
View ArticleProblem with German language trying to schedule reports on 4.8.0
Hi, when I set my user’s language to German and go to the Email reports section, I get this error message: The following error just broke Matomo (v4.8.0): Key "name" for array with keys "category,...
View ArticleMigrate client side tracking and server side tracking data within 30 minutes...
I had launch an experiment and event based goal conversion as success metric. The experiment was implement in client side and the goal conversion event was sent by server side. I found that even it...
View ArticleWhen we run the Matomo archiving function to create reports through a cronjob...
We’re experience an issue with Matomo version 4.8.0 where reports aren’t generated when using a cronjob. When we change “Archive reports when viewed from the browser” to yes then all stats are updated...
View ArticleTikTok Kampagne
Hello everyone, We have recently noticed that the views/numbers from our TikTok campaign are not given in parallel to Matomo. This means that Matomo does not play out all the numbers that Tiktok gives...
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