Two sessions instead of one - visitor ID and user ID
Hello, I implemented user ID tracking - after login I send unique identifier via dataLayer. This part works as expected and I see the session in Matomo backend tracked with ID specified. According How...
View ArticleScheduler: Error Missing parameter : displayFormat for task
After updating from V3 to V4, we are seeing the error: Scheduler: Error Missing parameter : displayFormat for task /usr/share/nginx/html/matomo/plugins/ScheduledReports/API.php(724): Warning - Invalid...
View ArticleVBS:Gamaredon-CM [apt]
A antivirus is detecting piwik.js as infected with “VBS:Gamaredon-CM [apt]”. Is this a false positive? Antivirus used = AVAST 2 posts - 2 participants Read full topic
View ArticleGuzzle Error in Search Engine Keywords Performance
We are experiencing a problem with SEARCH ENGINE KEYWORDS PERFORMANCE in WordPress because another Plugin is using GuzzleHttp in a different version and there seems to be a namespace conflict (our...
View ArticleMatomo not working after upgrade to 4.8.0
I wonder if anyone can advise, please? I have just invoked the automatic upgrade option from a link in a verified Matomo advisory email. The basic upgrade worked fine and usually there is a secondary...
View ArticleMatomo On-Premise Scaling
Hi Matomo Team, I am Abhishek Sharma, Backend Developer at DotPe. We provide an innovative solution that lets brands and retail buyers engage and sell products through an online platform. It replaces...
View ArticleMatomo is Unable to Read from Slave Database
Hi Matomo Team, I am Abhishek Sharma, the Backend Developer at DotPe. We are using Matomo for e-commerce Analytics. We set up the whole thing and we are trying to read data from its replica as we have...
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Import data from google analytics - confused with google IDs
Hello! I successfully installed Matomo yesterday on a subdomain of mine (Matomo on-premise). Then I tried to import the data of Google Analytics and followed all the steps in the description. Know I...
View ArticleIncomplete data in Referrers.getAll method
Hi matomo team, I am Abhishek Sharma, a backend developer from DotPe. We are integrating matomo to let our merchants know about their customer analytics. We are trying to use this method...
View ArticleSeparate Matomo Tracking URL from UI (matomo nginx proxy)
Hello I have a question security related question We use nginx as proxy. Is it possible to publicly allow access to tracking related urls while UI is only accessible via IP restriction. I know nginx...
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Cron archive + docker : do not work
Hello, I’m using docker to run Matomo and I’ve set up a cron to get auto-archiving working. Here is my crontab: */5 * * * * su www-data -s /bin/bash -c '/usr/local/bin/php /var/www/html/console...
View ArticleDreaded Oops... there was a problem
One of my Matomo installs is consistently throwing up “Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please...
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Unable to load Matomo
Hi, since yesterday my Matomo installation no longer works. It’s very weird because I didn’t make any changes. It worked fine before. Can you help me, because I have no solution and I don’t understand...
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About:///srcdoc problem
Hi, we have a problem with about:///srcdoc beeing shown in matomo and really dont know here this comes from, anyone knows whats the problem here: Its regarding this page: https://bit.ly/3tGH5iN thanks...
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Wrong date when picking a custom date
I noticed that when i try to select a period to see statistics, the date i get as current is in July (while now it is March) and i cannot make a selection. On the below screenshot you will see what i...
View ArticleOutgoing links are not plausible
Hi everyone, within the “transition” overview, I checked the outgoing links of a specific site. Some of the listed links are not integrated in the reported site. So there can not be an outgoing click...
View ArticleRecordings dont play, heatmaps dont load data for click and move tabs
Hello, we are using Matomo 4.6.2. We started using heatmaps and recordings, but heatmaps only show data on the scroll tab. Click and Move tabs show screenshots of the page with no data even though we...
View ArticleChange password sometimes fails due to invalid form token
There seems to be a synchronization issue with the form token being invalidated before its final use when changing password. The mail function is not setup so when the change passes it throws when...
View ArticleCron archive reports at most every X seconds is not working at all
Hi Matomo Community, I am Abhishek Sharma, Backend Developer at DotPe. We are encountering some problems while integrating matomo into our system. Actually, we are trying to track 50K websites as of...
View ArticleDashboard funktioniert nicht mehr, sonst alles
Hallo, nach dem Update auf Matomo 4.8.0 wird auf dem Dashboard statt den Widgets nur noch angezeigt: “Oops… während der Anfrage ist ein Problem aufgetreten. Möglicherweise war der Server temporär...
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