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"page performance report for a single page" empty while the corresponding row...

I cannot get the graph with the evolution of data for individual pages working. It is always empty, while there is data captured for the rows. The global performance report works as expected. Any idea...

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No se contabilizan las visitas al blog

Hola. Llevo un tiempo dándome cuenta de que Matomo no me está mostrando los datos (como páginas de entrada, página de salid) de cada entrada individual del blog. Y lo considero datos importantes ya...

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Segment by time of visit

Hello, I wanted to report the number of user from the 1st of June to the 3rd of June from 5pm to 4pm. I wanted to know if it is possible, because I can segment it : But the filter don’t work, do you...

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Php version change dont'recognize ( exec and shell_exec error)

hello, I have installed matomo and everything works correctly. i tried to import data from GA but it tells me exec and shell_exec are not active. I removed them from the list of disabled applications...

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Invalid url for logo image

I have installed matomo with Docker. Initially I accessed it on a local port as localhost:8995. Subsequently I added an hostname and an nginx redirect. All seems fine a part from a small detail: the...

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Error in import-google-analytics to matomo onpremise

Hi, I have setup the import of google analytics data to my matomo onpremise as per the guidelines here : https://matomo.org/faq/general/set-up-google-analytics-import/ After scheduling, it ran well...

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Number discrepancy between Custom dimension report and segments

Given a custom dimension «Space slug» i get different numbers on the custom dimension page when filtering by segment. The segment is based on custom dimension = “wissenbourg”, so i should...

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[] javascript notation not accepted by MTM

Since nobody responded to my post, I assume it’s a bug. Reading a variable in the notation of AB.One[‘Alpha’] does not retrieve any value, while using the notation AB.One.Alpha works. (Custom variable...

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Matomo dont track visitors

Hey guys, Matomo don’t track any statistics since january. I got following error: Letzter erfolgreicher Abschluss der Archivierung error Die Archivierung ist zuletzt am Mittwoch, 3. November 2021...

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Cannot assign Matomo capabilities to users

Hello - After installing Matomo the Wordpress admin menu did not display. Checking the user capabilities, Matomo capabilities are not applied to the Administrator role. When trying to apply the...

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Reports do not get generated

Since the last update I get error generating reports. everything works except tget this message in blue: It looks like reports for this period have not been processed yet. Do you want to see what’s...

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Cross domain tracking not working when redirect through form submit

Visitor goes to my first site, then they fill out a form, submits and the php form activates and sends me their info in the form, and they get redirected to the 2nd website. (2 different domains). But...

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Changing Matomo configuration properties within Matomo Tag Manager

Hello, In one of projects I use Matomo Tag Manager and Matomo (cloud version). Matomo Pageview tag gets its’ properties (site ID, etc.) from Matomo Configuration variable I defined. I would like to...

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Archiving Errot "Invalid response"

Hello, we have since some time the following error when running the cronjob for archiving: "Got invalid response from API request:...

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"all websites" combined with "data range" don't bring out data

Hey folks. I noticed that using “data rage” does not work with the “all websites” overview. Here the requests are only acknowledged with an error message. Even after a long wait and reload there is no...

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How to stop Matomo from tracking EVERY VISITOR

My situation is complicated, so I will give the bullet points and what I need. 1- I put a container on multiple websites 2- When I have a container on a site, Matomo automatically tracks all visitor...

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SELECT GET_LOCK('2022-06-222022-06-28.done.Goals','60');

We’re seeing an issue where sometimes, we can’t load the main page of Matomo without a few refreshes. It does not seem to impact a site when within it. The error is always similar to: SELECT...

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Archive reporting error after upgrade to 4.10.1 from 4.7.1

After upgrading from 4.7.1 to 4.10.1 over the weekend. I get this error hourly when the reports generate. Trying to determine how to resolve. Response was...

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Why are numbers of tracked visits changed retrospective?

Hi. I usually check the numbers of tracked visits and pageviews once per month for the past month and note them in a separate list. When I did so in the beginning of June, I noticed that the numbers...

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Issues with Tracking Custom Dimensions

Dear all, my goal is to track the content of a css class. I have already created a variable to “read” the content of the specific css class. Also I have created a HTML tag with the following content:...

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